What are the responsibilities and job description for the Patient Care Coordinator (PCC), Med Surg 8N, Full-time, Days position at Methodist Le Bonheur Healthcare?
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We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
The Patient Care Coordinator/Variable is responsible for patient care outcomes through coordinated delivery of nursing care for areas of responsibility. With guidance from the Clinical Director, deploys priorities for clinical quality, service and Associate development and retention. Ensures a collaborative plan of care is implemented by RNs and other team members. The PCC assists with coordination of the patients' care with multidisciplinary team and ensures responsiveness to physicians. The incumbent directs Associates providing on-site coaching and staff assignments. Conducts Associate performance evaluation in collaboration with the Clinical Director. Ensures continued readiness regarding accreditation and regulatory requirements. Responsible for assuring the general upkeep of the physical facilities and patient care equipment. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
The Patient Care Coordinator/Variable is responsible for patient care outcomes through coordinated delivery of nursing care for areas of responsibility. With guidance from the Clinical Director, deploys priorities for clinical quality, service and Associate development and retention. Ensures a collaborative plan of care is implemented by RNs and other team members. The PCC assists with coordination of the patients' care with multidisciplinary team and ensures responsiveness to physicians. The incumbent directs Associates providing on-site coaching and staff assignments. Conducts Associate performance evaluation in collaboration with the Clinical Director. Ensures continued readiness regarding accreditation and regulatory requirements. Responsible for assuring the general upkeep of the physical facilities and patient care equipment. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What You Will Do
Education
Bachelor's Degree: Nursing- RN (Required)
Work Experience
Clinical healthcare (acute or hospital)
Certifications
Registered Nurse Tennessee - Tennessee Board of Nursing
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
The Patient Care Coordinator/Variable is responsible for patient care outcomes through coordinated delivery of nursing care for areas of responsibility. With guidance from the Clinical Director, deploys priorities for clinical quality, service and Associate development and retention. Ensures a collaborative plan of care is implemented by RNs and other team members. The PCC assists with coordination of the patients' care with multidisciplinary team and ensures responsiveness to physicians. The incumbent directs Associates providing on-site coaching and staff assignments. Conducts Associate performance evaluation in collaboration with the Clinical Director. Ensures continued readiness regarding accreditation and regulatory requirements. Responsible for assuring the general upkeep of the physical facilities and patient care equipment. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
The Patient Care Coordinator/Variable is responsible for patient care outcomes through coordinated delivery of nursing care for areas of responsibility. With guidance from the Clinical Director, deploys priorities for clinical quality, service and Associate development and retention. Ensures a collaborative plan of care is implemented by RNs and other team members. The PCC assists with coordination of the patients' care with multidisciplinary team and ensures responsiveness to physicians. The incumbent directs Associates providing on-site coaching and staff assignments. Conducts Associate performance evaluation in collaboration with the Clinical Director. Ensures continued readiness regarding accreditation and regulatory requirements. Responsible for assuring the general upkeep of the physical facilities and patient care equipment. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What You Will Do
- Makes rounds on patients to ensure that care is being delivered according to individualized patient care plan.
- Orchestrates patient flow and staff assignments.
- Assists with emergency situations, admissions/visits, and supports staff in direct care activities.
- Trouble-shoots for patient safety, assessments, and care issues.
- Ensures immediate response to patient and/or family concerns.
- Serves as primary point of contact for physicians and is responsive to physicians' needs.
- Makes/ensures that appropriate assignments are made.
- Guides and collaborates with Case Managers to ensure appropriate patient resource use and transitions.
- Supports flow of information and communications including interdisciplinary information.
- Collaborates with support departments to get services to patients.
- Delegates tasks appropriately and within licensure requirements.
- Participates in quality reviews for clinical care.
- Provides clinical leadership to Associates.
- Supports Associate's development of skill and knowledge.
- Provides first line feedback to staff on performance.
- In collaboration with Clinical Director prepares and conducts performance evaluations as directed.
- Creates a positive work environment and contributes to Associate retention.
- Bachelor's Degree Nursing- RN
- 1-3 years Clinical healthcare (acute or hospital)
- Registered Nurse Arkansas - Arkansas State Board of Nursing
- Registered Nurse Mississippi - Mississippi Board of Nursing
- Registered Nurse Tennessee - Tennessee Board of Nursing
- Skill and proficiency in applying highly technical principles, concepts, and techniques, which are central to the professional discipline in Nursing.
- Analytical skills necessary to assess complex patient conditions effectively and to develop comprehensive plans of care.
- Synthesizes multiple sources of information to assist in the resolution of responses to complex problems.
- Ability to communicate effectively with individuals from diverse backgrounds, including patients and their family members, Associates, management and physicians.
- Ability to work without close supervision and to exercise independent judgment.
- Ability to organize multiple tasks and projects and maintain control of own and other’s workflow.
- Demonstrated leadership abilities.
- Supervises all clinical and support staff assigned to the team.
- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
- The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- Frequent invasive and non-invasive patient contact.
- Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
- Ability to react quickly to emergency situations.
Education
Bachelor's Degree: Nursing- RN (Required)
Work Experience
Clinical healthcare (acute or hospital)
Certifications
Registered Nurse Tennessee - Tennessee Board of Nursing
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
