Sr. Director, Cardiovascular Services

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We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

The Sr. Director, Cardiovascular Services develops and implements high-level strategies and provides overall management of operations and resources for the Cardiovascular Services within the Physician Enterprise. The Sr. Director is responsible for the development, communication and implementation of a strategic plan to grow the program in volume, breadth, and depth of services. Accountable for the operations of the Cardiovascular Services in a manner that ensures patient safety, meets or exceeds national quality standards, and is responsive to the need of the patients, their families, and the Medical Staff. Other responsibilities include financial management, human resource management and management of the revenue cycle for the Cardiovascular Services in accordance with corporate policies and procedures, regulatory guidelines, and statutes. Models appropriate behavior as exemplified in the MLH Mission, Vision and Values

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview

The Sr. Director, Cardiovascular Services develops and implements high-level strategies and provides overall management of operations and resources for the Cardiovascular Services within the Physician Enterprise. The Sr. Director is responsible for the development, communication and implementation of a strategic plan to grow the program in volume, breadth, and depth of services. Accountable for the operations of the Cardiovascular Services in a manner that ensures patient safety, meets or exceeds national quality standards, and is responsive to the need of the patients, their families, and the Medical Staff. Other responsibilities include financial management, human resource management and management of the revenue cycle for the Cardiovascular Services in accordance with corporate policies and procedures, regulatory guidelines, and statutes. Models appropriate behavior as exemplified in the MLH Mission, Vision and Values

What You Will Do

• Provides strong leadership and direction in establishing a Cardiovascular service line that meets or exceeds national quality standards. Ensures compliance with hospital, JCAHO, and other regulatory authorities.
• In collaboration with system leadership, will assist in facilitation and coordination of system wide initiatives involving cardiovascular services.
• Partners with physicians, nursing, other clinicians, and families to create a clear vision for the Cardiovascular service line. Develops a strategic plan that clarifies steps for implementing the vision, reflects an understanding of the Cardiovascular services market including threats, opportunities and industry trends, and positions the service line for success. Communicates the vision to internal and external constituents.
• Creates a culture of high clinical and professional standards, family centered care and service to referring physicians.
• Leads and facilitates the effort to integrate all aspects of cardiovascular services, including those outside of direct reporting relationship, into a single comprehensive service line. Plans, organizes, develops, and implements operations to meet the needs of cardiovascular patients, their families, and physicians throughout the continuum of care. Meets corporate and departmental goals while directing, coordinating, and developing policies, procedures, and processes for the Cardiovascular service line.
• Supports the physician co-Directors of the Cardiovascular services in the continual development of the academic mission, including the fellowship program and continuous medical education. Assists non-physician clinical leaders in establishing a culture of continual learning. Develops clinical experts to actively participate in educational programs affiliated with local clinical degree programs, and provides presentations to medical staff and personnel.
• In partnership with the Foundation, identifies extramural funding for new or expanded research, academic or clinical programs.
• Through the identification of grants and other funding, promotes research by physicians and other clinicians to create the next generation of techniques and technologies.
• Prepares and administers an annual expense budget, capital request budget, and human resource utilization plan for services within the Cardiovascular service line; participates in preparation and administration of Cardiovascular service line annual expense budget, capital request budget and human resource plan for physician services within the Cardiovascular service line.
• Lead business plan development process for new programs and services.
• Promotes and builds strong professional and collegial relationships with Medical Staff, ancillary departments, and other internal and external partners.
• Provides support on administrative (contractual, legal, financial) matters for Cardiovascular service line Co-Directors, Faculty/ Physicians. Advocates for the needs of the Cardiovascular services.
• Develops a medical/executive committee structure that facilitates service line planning and communication.
• Operationally responsible for Cardiovascular service line.
  
  

Education Qualifications

• Bachelor's Degree Business Administration/Management,
• Bachelor's Degree Healthcare Administration or
• Bachelor's Degree Nursing - RN required
• Master's Degree Business Administration/Management preferred
• Master's Degree Healthcare Administration preferred
• Master's Degree Nursing - RN preferred
  
  

Experience Qualifications

• 5-7 years- At least 5 years of progressive experience in managing functions and departments in a clinical or clinical education environment with a knowledge of work flows and systems required.
• 3-5 years -At least 3 years of direct management responsibility for a clinical setting, including budget responsibility. Specific experience with cardiovascular services, practice management, practice management systems, financial management, and clinical management systems preferred.
  
  

Skills And Abilities

• Comprehensive knowledge of business principles and techniques of administration, organization, and management to include an in-depth understanding of the key business issues that exist in the health care industry, particularly related to physicians, medical schools, and medical education. These include, but are not limited to, knowledge of strategic and operational planning, health care economics, personnel administration, federal, state, and local laws, financial management, and trends in the health care industry.
• Knowledge of business office operations, particularly pertaining to third party billing and reimbursement activities.
• Knowledge of process analysis and design.
• Knowledge of applicable regulatory requirements and their application to physician practices, community health centers and academic health centers.
• Proven skills in interpersonal relationships, planning, organizing, and follow-up, budget preparation and monitoring, and management and leadership.
• Demonstrated ability to set and manage priorities, be a team member and educate others, relate to all levels of the organization, comprehend complex and technical subjects, create and motivate behavior changes, translate financial and technical language to lay audiences, and plan, implement, and monitor processes in a complex health care environment.
  
  

Licenses and Certifications

• Registered Nurse Tennessee - Tennessee Board of Nursing preferred
• Registered Nurse Mississippi - Mississippi Board of Nursing preferred
• Registered Nurse Arkansas - Arkansas State Board of Nursing preferred
  
  

Supervision Provided by this Position

• Manages, directly and indirectly, the Associates involved in the daily operations and strategic planning of Cardiovascular service line.
• May supervise leaders in assigned cardiovascular service line areas.
  
  

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
• The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
• Frequent travel outside the facility.
  
  

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Education

Bachelor's Degree: Business Administration (Required), Bachelor's Degree: Healthcare Administration, Bachelor's Degree: Nursing - RN

Work Experience

Management

Certifications

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.