VP, Chief Technology Officer

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

Responsible for establishing current and long-range direction of health information technology infrastructure and support services aimed at keeping the organization on the forefront of change with current best practices and policies for a large IT Division and compliance with Regulatory IT requirements. This may include the creation of strategic IT plan or road map with analysis of purchased systems, hardware and software, and the internal design and development of strategy/roadmap of hardware and non-clinical software systems across acute, ambulatory and community care divisions. This position provides technical advice, guidance, direction, and authorization to carry out major plans and procedures, and oversees the implementation of IT components of an enterprise IT strategic roadmap that includes design, implementation, marketing and maintenance of technology projects or product lines. It also analyzes new technologies including bio-med devices and runs competitive analysis, and promotes the interfacing and control of the organization's present technology and the dissemination of technological information throughout the organization and to key external stakeholders.

This is a Hybrid position with the ideal candidate living in the Memphis or surrounding area.

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview

Responsible for establishing current and long-range direction of health information technology infrastructure and support services aimed at keeping the organization on the forefront of change with current best practices and policies for a large IT Division and compliance with Regulatory IT requirements. This may include the creation of strategic IT plan or road map with analysis of purchased systems, hardware and software, and the internal design and development of strategy/roadmap of hardware and non-clinical software systems across acute, ambulatory and community care divisions. This position provides technical advice, guidance, direction, and authorization to carry out major plans and procedures, and oversees the implementation of IT components of an enterprise IT strategic roadmap that includes design, implementation, marketing and maintenance of technology projects or product lines. It also analyzes new technologies including bio-med devices and runs competitive analysis, and promotes the interfacing and control of the organization's present technology and the dissemination of technological information throughout the organization and to key external stakeholders. Models appropriate behavior as exemplified in The Methodist Mission, Vision and Values.

What You Will Do

• Responsible for establishing technical vision and leading all aspects of information technology infrastructure development and implementation, internal customer support.
• Partners with internal stakeholders such as Operational Presidents, Web Services, Clinical Engineering and Facilities technology infrastructure and standards.
• Responsible for establishing technical vision and leading all aspects of information technology infrastructure development and implementation, internal customer support.
• Works closely with management, all Information Technology teams, and external partners to architect and maintain reliable, available and cost effective infrastructure.
• Responsible for the overall scope, standards and quality of technology support, upgrades and new projects.
• Responsible for overall project risk assessment of IT infrastructure and services including critical path, resource availability, conflicting priorities and barriers.
• Communicates project status at Sr. Management, Team and Governance Meetings.
• Advises Sr. Management about timely investments in appropriate new technology and evaluates new technologies and keep abreast of technology trends.
• Serves as a liaison to hospital executive teams and corporate divisions including but not limited to Quality, Strategy and Planning (Web Services), Aligned Physician Services, Clinical Engineering Services, Facility Management,
• Responsible for overall project quality assurance and resource management of IT infrastructure and support services.
• Provides visible leadership for MLH within the technology community.
• Establish and manage MLH’s technology capital and operating budget.
• Establish current information technology best practice standards and ensure adherence through leadership and governance.
• Provides oversight and leadership in contract negotiations and development of cost models that address capital operating and replacement cycles.
  
  

Education Qualifications

• Bachelor's Degree Information Systems
• Bachelor's Degree Business Administration/Management
• Bachelor's Degree Healthcare Administration
• Master's Degree Information Systems
• Master's Degree Healthcare Administration
  
  

Experience Qualifications

• 10 years Information systems
• 5-7 years Progressive management
• 5-7 years EPIC
  
  

Skills And Abilities

• Technical experience in architecture, design, implementation and maintenance of IT Infrastructure and support services preferably in multi-campus Integrated Delivery Network health organization.
• Solid understanding of office equipment and communications technology, transaction processing, and database administration
• Sound working knowledge of current and future HITECH regulatory requirements.
• Excellent written and verbal communication skills.
• Working knowledge of healthcare automation across multiple venues of acute, ambulatory, community in both academic and community environments.
• All aspects of Project management and quality management in a large IT Division.
• Effective negotiation and vendor management skills.
  
  

Supervision Provided by this Position

• Manages associates and leaders within Network and Telecommunications, Enterprise Platform and Process Improvement along with influencing and indirectly managing others in IT.
  
  

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
• The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
  
  

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Education

Bachelor's Degree: Business Administration/Management, Bachelor's Degree: Healthcare Administration, Bachelor's Degree: Information Systems (Required), Master's Degree: Healthcare Administration, Master's Degree: Information Systems

Work Experience

EPIC, Information systems, Management

Certifications

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.