What are the responsibilities and job description for the Concierge (Sundays) - Stevenson Oaks position at METHODIST RETIREMENT COMMUNITIES?
Job Details
Description
MRC’s Stevenson Oaks community is the newest senior living choice in Fort Worth with 172 independent living apartments, 40 assisted living units and 24 memory support suites offering an array of services, with a firm belief that growth is constant, despite age, the community is designed to inspire connection, joy and purpose throughout the aging process. As a mission driven, non-profit community, Stevenson Oaks is committed to a culture that is faith inspired, elder centered and relationship based. With an unmatched standard of excellence, the community becomes more than a building, it becomes a home.
We are currently seeking a Concierge to work on Sundays from 8:00am-8:00pm. Our concierges have the ability to make every resident, family member and visitor that comes into our community, feel welcome. If you are friendly, well organized and committed to providing extraordinary service, we would love to hear from you!
The Concierge:
- Ensures everyone that walks into the Stevenson Oaks lobby has an extraordinary customer service experience.
- Greets all visitors in an enthusiastic professional manner.
- Answers all incoming calls on the main phone line.
- Signs for all deliveries and promptly calls employees/residents receiving packages.
- Assists residents with scheduling transportation services and enters work order requests.
Qualifications
- Front desk/receptionist experience preferred
- Outstanding customer service skills
- Excellent communication skills
- Basic computer skills
- Ability to multitask
- Ability to project a friendly, courteous personality towards residents, families, and co-workers
- Maintains a professional appearance
- Must be able to work weekends