What are the responsibilities and job description for the Sales Engineer - Tooling, Work Holding & Accessories position at Methods Machine?
Job Description
Job Description
Description :
Methods Machine Tools, Inc. supplies high-quality, high-precision machine tools and automation solutions, and designs integrated custom machining processes and systems. Headquartered in Sudbury, Mass., and in operation since 1958, Methods provides an end-to-end portfolio of best-in-class products, engineering, service, parts, training, and integration. Methods has more than 300 employees, seven technology centers, one high precision machining center, and has installed in excess of 45,000 machines throughout North America.
The following position is available at our office in Sudbury, MA :
Job Summary :
The Technical Sales Engineer will be responsible for providing premium customer service, building relationships of mutual trust with all customers (Internal and External) and suppliers, to provide tooling and work holding solutions. The expectation is to exceed customers’ expectations and support growing sales for the company. This role requires a blend of technical expertise, sales acumen, and customer service skills to effectively bridge the gap between engineering solutions and business needs.
Duties / Responsibilities :
- Build and maintain strong relationships with clients in our sectors.
- Act as the main point of contact for technical and sales inquiries.
- Provide excellent customer service to ensure client satisfaction and retention.
- Identify and pursue new business opportunities to expand the customer base.
- Conduct market research to understand customer needs and industry trends.
- Provide technical consultation on customer requirements and provide tailored solutions.
- Offer technical advice and address technical challenges.
- Develop product demonstrations and training for customers.
- Responsible for Proposal, Quotation Preparation, Order entry from start to completion.
- Actively remaining on top of the latest market intelligence and reporting.
- Responsible for maintaining all Technical Documentation around your projects.
- On-Site Support for customers, as required.
- Passionate about continuous learning and development, to stay abreast of the latest trends.
Required Skills / Abilities :
Minimum Education and Experience :
Supervisory Responsibilities :
Travel Requirements :
Physical Requirements :
Additional Information
This job description is designed to provide an overview of basic skills, experiences and education required to perform the job and is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee to perform the essential functions of the job. In instances where educational degrees are required, the company will take into consideration factors such as additional experience, training, or certifications in lieu of specific educational requirements .
Methods Machine is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Requirements :