Field Technician

Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you love being surrounded by the best and the brightest, and want to make a difference as part of a dynamic and rapidly growing group of experts, Metiri Group might be the place for you!

Join our unparalleled team of laboratory experts to advance your technical knowledge and advance your career. At Metiri Group, we consistently go above and beyond to deliver innovative solutions to help our clients make important decisions that directly impact the community and the environment.

Persons of color and LGBTQ persons are encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race, age, sex, gender identity, gender expression, national origin, sexual orientation, or disability in its procedures and policies.

ORGANIZATIONAL BACKGROUND

Founded in 2019, the Metiri Group (www.metirigroup.com) is an emerging, fast growing environmental testing laboratory group. With operations currently in California, Illinois, Michigan, Ohio, Pennsylvania, and Wisconsin, Metiri’s objective is to provide full-service environmental laboratory services and solutions with the highest caliber service experience.

Our business is primed for rapid growth and we’re looking for a Field Technician Courier to join our dynamic and growing team.

DUTIES AND RESPONSIBILITIES:

• Drives vehicle to pick-up or deliver items to location specified by the customer or Suburban Laboratories
• Collects samples from location specified by the customer or Metiri Group
• Works independently in the field
• Operates sampling machinery
• Maintains sampling equipment
• Assists with sample log-in
• Performs field tests on an as needed basis
• Records pick-up and delivery information on daily log
• Informs regular customers of new products or service
• Listens to and resolves service complaints
• Obtains customer signature on chain of custody record
• Ensures all sample information is recorded on the chain of custody record
• Labels sample containers
• Cleans inside of vehicle
• Ensures vehicles are kept clean and in good working order
• Prepares shipments and receives materials
• Preserves samples
• Disposes samples and maintains sample rotation and storage in coolers
• General housekeeping throughout the building
• Performs all other duties as assigned

QUALIFICATIONS:

• High school diploma or equivalent (GED) required.
• Minimum of 1 year experience in laboratory setting, preferred but not required
• Minimum of 1 year experience of client services experience, preferred but not required

KNOWLEDGE/SKILLS/ABILITIES:

• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
• Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.
• Writes clearly and informatively; Able to read and interpret written information.
• Demonstrates accuracy and thoroughness; Monitors own work to ensure quality.
• Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Observes safety and security procedures; Reports potentially unsafe conditions.
• Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

PHYSICAL REQUIREMENTS:

• Ability to lift and carry up to 30 pounds.
• Prolonged periods of standing and walking within the laboratory.

WORK ENVIRONMENT:

• Laboratory environment with exposure to chemicals and potentially hazardous materials.
• May require working in refrigerated storage areas for sample handling.

TRAVEL REQUIREMENTS:

• Must have valid driver’s license.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person