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Account Executive I

MetLife Investment Management
Boston, MA Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/18/2025

The Regional Markets Account Executive sells and services products directly to group clients or through broker / consultant relationships. Builds and maintains strong relationships to foster sales growth.

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General Responsibilities :

  • Working independently, sells and services products to group customer accounts / territories. Maintains and grows the book of business through aggressive product sales, upsells, and renewals within accounts / territory. Drives product sales within assigned accounts / territory.
  • Positions cross-channel product offerings. Strategic Account Planning – builds lasting reciprocal relationships with clients through open communications around mutual objectives. Key resource in strategic decision making for MetLife and clients.
  • Thought leader in relation to industry and marketplace. Mentors / educates colleagues on marketplace trends and insights. Acts as primary benefit resource to client. Provides post-sale service and interaction with clients. Resolves escalated service issues.
  • Recognizes, shapes and delivers profitable deals and anticipates strategic developments to benefit the client. Develops new business opportunities and sales growth by initiating and maintaining strong relationships.
  • May generate reports to track / report activities, progress, and strategies. May assist in or lead case implementations. Performs other related duties as assigned or required.

KEY COMPETENCIES

  • Ability to sell and has a working knowledge of primary product offerings.
  • Working knowledge of contract, tools and technology.
  • Knowledge of the MetLife organization, history, core values, client and competitive landscape.
  • Knowledge of MetLife’s service platform, processes and operations.
  • Understanding of and ability to utilize core selling skills to respond to leads and deliver client-centric solutions.
  • Strong written and verbal communication skills; presentation skills; customer focus approach; relationship building; interpersonal skills.

    • JOB REQUIREMENTS

  • 5 years experience in insurance sales and / or after-sales service—with a proven track record of success.
  • Valid Life & Health and Property & Casualty licenses, or the ability to obtain within six months of hire.
  • Stellar customer service, communication, and interpersonal skills—including public speaking, negotiating, influencing, and networking savvy.
  • Finely tuned listening skills, complemented by a masterful talent for solving problems.
  • Strategic and creative thinking skills.
  • Keen financial acumen and attention to detail, particularly concerning product earnings.
  • Motivated, independent, and adaptable working style, with the ability to thrive in fast-paced situations that require multitasking and prioritization.
  • Accomplished change management leader, able to operate effectively in a highly matrixed environment.
  • Requires 60-70% travel to engage with clients face-to-face.

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