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Senior Site Author Job at MetLife Services and Solutions, LLC in New York

MetLife Services and Solutions, LLC
New York, NY Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/23/2025

Description and Requirements

The Team You Will Join The MetLife Marketing organization is evolving to enable our Next Frontier strategy. The organization has outlined a new vision - to be a customer-centric and data-driven growth engine that takes accountability for contributing meaningful enterprise value and building customer equity.

The Opportunity The organization is on a journey to create a high-performing team equipped with modern capabilities. This will require us to change the organization's expectation of marketing and shift the Marketing focus areas. The expected outcomes of this evolution are 1) growth - marketing as an investment with a predictable contribution to enterprise value, 2) efficiency / effectiveness through a data-driven DNA, 3) capability maturity leading to sophisticated technical and strategic capabilities, and 4) talent alignment to enable a modern, agile marketing organization that nurtures, develops, and attracts top talent.

To drive growth at scale, MetLife has enabled Agile practices in both Global Marketing Technology and Global Marketing Communications. As a senior site author, you will lead the onshore and offshore web publishing team. Working with the web channel managers and Agile pod team members, you will translate business needs to the web with speed, style and scale. You will deeply know the global design systems, Adobe Suite and other web tools while adhering to MetLife brand standards, ADA and user experience best practices.

How You'll Help Us Build a Confident Future (Key Responsibilities)

Lead the onshore and offshore web publishing team helping prioritize and distribute workload equitably.

Author and publish content within the MetLife martech stack, including Adobe Experience Manager (AEM), PathFactory, BrightCove, etc.

Use responsive web design to craft sites which provide optimal viewing, interaction experience, and readability.

Implement re-usable components and experience fragments to streamline the authoring process.

Style content using CSS to match creative specifications.

Diagnose and troubleshoot performance and other issues

Provide technical guidance and mentoring to others

What You Need to Succeed (Required Qualifications)

  • 10 years leading an onshore and offshore team
  • 10 years' AEM authoring experience (AEM certification strongly preferred)
  • 10 years' CSS and Javascript experience
  • 3 year experience with Adobe Target
  • 1 year experience with Adobe Workfront, PathFactory
  • Bachelor's degree or related military experience

What Can Give You an Edge (Additional Skills)

  • Exceptional ability to partner with the business and translate asks into web components
  • Attention to detail and a customer-first mindset
  • Ability to work independently, stay organized and self-manage tasks
  • Strong verbal and written communication skills, with a collaborative mindset
  • At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to make a difference in the lives of our customers.

    The salary range for applicants for this position is 105,200-140,100.

    Benefits We Offer

    Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical / prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

    About MetLife

    Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

    Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!

    Equal Employment Opportunity / Disability / Veterans

    If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

    MetLife maintains a drug-free workplace.

    105,200-140,100

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