What are the responsibilities and job description for the Senior Site Author position at MetLife?
The Team You Will Join
The MetLife Marketing organization is evolving to enable our Next Frontier strategy. The organization has outlined a new vision - to be a customer-centric and data-driven growth engine that takes accountability for contributing meaningful enterprise value and building customer equity.
The Opportunity
The organization is on a journey to create a high-performing team equipped with modern capabilities. This will require us to change the organization’s expectation of marketing and shift the Marketing focus areas. The expected outcomes of this evolution are 1) growth - marketing as an investment with a predictable contribution to enterprise value, 2) efficiency / effectiveness through a data-driven DNA, 3) capability maturity leading to sophisticated technical and strategic capabilities, and 4) talent alignment to enable a modern, agile marketing organization that nurtures, develops, and attracts top talent.
To drive growth at scale, MetLife has enabled Agile practices in both Global Marketing Technology and Global Marketing Communications. As a senior site author, you will lead the onshore and offshore web publishing team. Working with the web channel managers and Agile pod team members, you will translate business needs to the web with speed, style and scale. You will deeply know the global design systems, Adobe Suite and other web tools while adhering to MetLife brand standards, ADA and user experience best practices.
How You’ll Help Us Build a Confident Future (Key Responsibilities)
Lead the onshore and offshore web publishing team helping prioritize and distribute workload equitably.
Author and publish content within the MetLife martech stack, including Adobe Experience Manager (AEM), PathFactory, BrightCove, etc.
Use responsive web design to craft sites which provide optimal viewing, interaction experience, and readability.
Implement re-usable components and experience fragments to streamline the authoring process.
Style content using CSS to match creative specifications.
Diagnose and troubleshoot performance and other issues
Provide technical guidance and mentoring to others
What You Need to Succeed (Required Qualifications)
10 years leading an onshore and offshore team
10 years’ AEM authoring experience (AEM certification strongly preferred)
10 years’ CSS and Javascript experience
3 year experience with Adobe Target
1 year experience with Adobe Workfront, PathFactory
Bachelor’s degree or related military experience
What Can Give You an Edge (Additional Skills)
Exceptional ability to partner with the business and translate asks into web components
Attention to detail and a customer-first mindset
Ability to work independently, stay organized and self-manage tasks
Strong verbal and written communication skills, with a collaborative mindset
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to make a difference in the lives of our customers.
Equal Employment Opportunity / Disability / Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
