What are the responsibilities and job description for the Receptionist position at Metro Animals?
Receptionist at Dog Daycares and Grooming Shops
We are looking for someone who loves dogs and wants to work with every type of breed. No experience is required, but we would love it if you did have some prior animal handling skills. We’re looking for someone who can provide stellar customer service and comes to work with a great attitude. Must have own transportation and valid driver's license required
Job Description
As the Receptionist at our dog daycares, you will be responsible for delivering excellent customer service to our human clients and our dog clients.
- Greet Dog Parents as they enter
- Chat with Dog Parents and answer their questions
- coordinate appointments using our online platform
- Answer the phone and speak with clients
- Receive and process payments (cash and credit cards)
- Comply with health and safety regulations
- Keep a clean and inviting receptionist/waiting area
- facilitate check-in and check-out of dogs to daycare
- maintain the front desk and merchandise area
- complete other tasks around the store that may arise
- Prepare to schedule any services they are asking for
- Assist with dog daycare
- Assist the groomers by bathing, drying and washing pets
- use verbal and non-verbal techniques to keep the dog calm and ensure a great experience
- maintain a great attitude when communicating with the team and clients
- assist clients in setting up the self-bath
- keep the shop clean and do laundry
- observe all safety rules
- complete any other tasks around the store that may arise
Requirements
We are looking for someone with great communication skills who loves to work with a team. Clerical experience is great, but we are open to applicants from all backgrounds. Basic computer skills are an essential part of the job. We would love someone who is very organized and has a great attitude.
About Our Company
Metro Animals is DFW’s premier full-service dog grooming and daycare center with 5 locations across the metroplex. We pride ourselves on providing a fun, clean, and flexible workplace with a family-like atmosphere among the staff. Our business has been chosen as the 2024 Best boarder/groomer by Fort Worth Magazine, and a DFW Favorite for 2024 from the Fort Worth Star-Telegram.
Job Types: Full-time, Part-time
Pay: $10.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $10 - $15