What are the responsibilities and job description for the Director, Outreach and Enrollment 3318074 position at Metro Assoc.?
Job ID: 3318074
Director, Outreach and Enrollment
Employment Type: Full-Time
Relocation Assistance Available: Possible for the ideal candidate
Commission Compensation: Yes
Our Award-Winning Client, a nationally recognized healthcare organization, is seeking a dynamic and experienced Director of Outreach and Enrollment to lead strategic marketing, outreach, and enrollment initiatives. This leader will be responsible for driving growth while fostering collaborative relationships across the organization and with external partners to promote the company’s mission of delivering high-quality, compassionate care to vulnerable seniors.
Key Responsibilities:
- Direct and oversee all marketing, outreach, and community engagement efforts, ensuring alignment with census growth objectives.
- Lead and manage all intake and enrollment operations, implementing process improvements to enhance efficiency and conversion rates.
- Establish and maintain strategic relationships with key referral sources, including senior housing, physician groups, hospitals, post-acute facilities, and community organizations.
- Track, analyze, and report team performance, ensuring Salesforce and other reporting tools are utilized effectively for lead tracking, home visits, and enrollments.
- Ensure seamless compliance with DHCS and CMS guidelines, maintaining regulatory adherence in collaboration with internal stakeholders.
- Oversee department budgeting and ensure performance aligns with financial goals.
- Collaborate with executive teams to provide key performance insights and proactively address challenges.
Qualifications & Technical Skills:
Education:
- Preferred: Bachelor’s degree in a relevant field.
- Substitution: An additional five (5) years of relevant management experience may be considered in place of a degree.
Experience & Certifications:
- Minimum five (5) years of supervisory experience, with at least two (2) years focused on growth/enrollment within senior healthcare services.
- B2C Sales experience with a proven track record of driving customer engagement.
- Experience managing a metrics-driven team, utilizing data analytics for decision-making.
- Strong proficiency in Salesforce and Microsoft Office Suite.
- Demonstrated ability to lead within a data-driven organization, leveraging reports to prioritize initiatives and oversee teams.
Additional Details:
- Seniority Level: Director
- Management Experience Required: Yes
- Minimum Education Requirement: Bachelor's Degree (or equivalent experience)
- Security Clearance Required: No
- Visa Sponsorship Available: No
- Willingness to Travel: Occasionally
Benefits & Perks:
- Comprehensive Health Coverage – including medical, dental, and vision insurance.
- Work-Life Balance – 17 days of PTO, 12 observed holidays, and additional sick leave.
- Career Growth Opportunities – strong track record of internal promotions.
- Relocation Assistance – possible for the ideal candidate.
- Commission Compensation – performance-based earning potential.
Job ID: 3318074
Bold!! Note: Resumes will be maintained in strict confidentiality until such time as we engage in a detailed discussion regarding a specific opportunity, and both parties mutually agree to proceed. We consistently receive new opportunities every day. Should your professional background closely align with the specific requirements of our client, we will promptly reach out to you to initiate further exploration of potential opportunities.
Job Type: Full-time
Pay: Up to $150,000.00 per year
Work Location: In person
Salary : $150,000
