Guest Services/Front Desk Coordinator

Metro Beauty Academy is looking to hire a full-time Guest Relations Manager to add to our team.

- Competitive Hourly Wage (Depending on Experience) with Potential for Overtime

- Full-time Day Schedule

- Health Benefits, PTO, 401k, Incentives, Discounts, Complimentary services and More

- Work Alongside Industry Experts That Take Pride in Their Work

- Supportive Management Team That Put Employees First

- Warm and Friendly Office Work Environment

- Career Growth and Advancement Opportunities

The Guest Relations Manager will work primarily at our front desk serving the student salon clinic, as well as our retail boutique. This is a supervisory position that spends time in the trenches.

Candidates must be available to work Monday through Friday from 8:30am - 4:30pm. Some evenings and weekends may be required. Flexibility is key.

The Guest Relations Manager interacts daily with students who are performing the services in our salon and works with the instructors to ensure all school and clinic rules are being adhered to. The Guest Relations Manager will deal with customer issues, set up monthly specials and student competitions, assist with inventory, coordinate special events, and more.

Position involves answering phones, booking salon appointments, checking in salon guests and cashing out guests after services, opening/closing the register, stocking shelves, making confirmation calls, supervising others who perform these same duties.

The ideal candidate is friendly and outgoing, with a passion for customer service, and takes pride in their appearance. A background in cosmetology is highly desirable. Must be reliable, able to solve problems and have a strong work ethic.

Job Types: Full-time, Part-time

Pay: From $19.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Allentown, PA 18106: Relocate before starting work (Required)

Work Location: In person

Salary : $19