What are the responsibilities and job description for the Mobile Expert position at Metro by T-Mobile (authorized dealer)?
Overview
We are seeking a dynamic and customer-focused Mobile Expert to join our team. In this role, you will be the face of our brand, engaging with customers to provide exceptional service and support. Your primary responsibility will be to promote and demonstrate our products in a cell phone setting, ensuring customers have a positive experience while meeting their needs.
Duties
- Deliver outstanding customer service by engaging with customers and addressing their inquiries.
- Conduct product demonstrations to showcase features and benefits effectively.
- Utilize POS systems for processing transactions accurately.
- daily audit scans
- upsale
- Exhibit strong phone etiquette when handling customer calls or inquiries.
- Collaborate with team members to achieve sales targets and enhance customer satisfaction.
- Provide feedback on customer preferences and trends to help improve product offerings.
Experience
- Previous experience helpful, but not required
- Bilingual skills are a plus, enhancing communication with diverse customers.
- Familiarity with cash registers and POS systems is beneficial.
- Strong background in sales or customer service, demonstrating an ability to engage effectively with customers.
- Basic math skills are essential for handling transactions and assisting customers.
Join us as a Mobile Expert, where your passion for customer service and product knowledge will make a significant impact on our community!
Job Type: Full-time
Pay: $13.51 - $14.43 per hour
Shift:
- 10 hour shift
Ability to Commute:
- Kokomo, IN 46901 (Required)
Work Location: In person
Salary : $14 - $14
