What are the responsibilities and job description for the Customer Service Representative position at Metro Car Wash?
Description
Job Description
Customer Service Representatives interact with our customers from the time they pull in the carwash until they leave in a shiny, clean car. You will work with site leadership to learn and maintain an excellence-focused team; uphold The Metro Express Car Wash Core Values for customer service and operational excellence.
This role offers a great opportunity for college students to gain valuable experience while benefiting from our tuition reimbursement program.
At Metro Express Car Wash, our core values that we live and operate by are Passion for Service, Ownership, and Grit. Our employees upholding these core values are crucial to our company's culture and are what makes our company stand out and shine.
Passion for Service, Ownership, and Grit
Additional Information:
$17.00 per hour
Company Description
Metro Express is a dynamic, service-driven car wash company with a strong commitment to customer satisfaction and team collaboration. We prioritize excellence through our core values of Passion for Service, Ownership, and Grit, which guides every aspect of our operations. Our focus on providing convenient, high-quality service ensures that customers receive the best experience with ease. As an employee-centric organization, we foster a supportive environment, offering growth opportunities, comprehensive benefits, and a fun, rewarding workplace culture. Whether through our learning and development programs or customer-focused initiatives, Metro Express delivers exceptional value to both our employees and customers alike.
Metro Express is a dynamic, service-driven car wash company with a strong commitment to customer satisfaction and team collaboration. We prioritize excellence through our core values of Passion for Service, Ownership, and Grit, which guides every aspect of our operations. Our focus on providing convenient, high-quality service ensures that customers receive the best experience with ease. As an employee-centric organization, we foster a supportive environment, offering growth opportunities, comprehensive benefits, and a fun, rewarding workplace culture. Whether through our learning and development programs or customer-focused initiatives, Metro Express delivers exceptional value to both our employees and customers alike.
Job Description
Customer Service Representatives interact with our customers from the time they pull in the carwash until they leave in a shiny, clean car. You will work with site leadership to learn and maintain an excellence-focused team; uphold The Metro Express Car Wash Core Values for customer service and operational excellence.
This role offers a great opportunity for college students to gain valuable experience while benefiting from our tuition reimbursement program.
- Greets and assists customers through the car wash process with a smile and focused attention
- Informs customers about promotions, sales, and memberships according to training standards
- Guides customers through the entrance of the car wash
- Promotes a safety conscious culture and safe working environment
- Ensures customer satisfaction and loyalty
- Participates in facility, equipment, and property cleaning
- Goes above and beyond to help customers, colleagues, and live by the Core Values
At Metro Express Car Wash, our core values that we live and operate by are Passion for Service, Ownership, and Grit. Our employees upholding these core values are crucial to our company's culture and are what makes our company stand out and shine.
- Integrity and passion for customer service
- Excellent problem solving and conflict resolution skills
- Availability to work flexible schedules, including evenings and weekends
- Ability to work outdoors in varying temperatures and weather conditions
- Ability to stand for long periods of time during your shift
- Safely lift up to 50 lbs. and perform bending and stretching as required
- Willingness to contribute to a safe work environment
Passion for Service, Ownership, and Grit
Additional Information:
- Applicants must be 18 and over to apply
- We do hire full-time and part-time
- Travel is not expected for this position
- $17.00 per hour plus commissions
- Tuition Reimbursement (Full-Time and Part-Time)
- EAP Services
- Free Weekly Car Wash
- Bonus Opportunities
- Sick Time
- Medical Insurance
- Dental & Vision Insurance
- Short-term & Long-term Disability
- 401(k) Plan
- Paid Time Off
$17.00 per hour
Company Description
Metro Express is a dynamic, service-driven car wash company with a strong commitment to customer satisfaction and team collaboration. We prioritize excellence through our core values of Passion for Service, Ownership, and Grit, which guides every aspect of our operations. Our focus on providing convenient, high-quality service ensures that customers receive the best experience with ease. As an employee-centric organization, we foster a supportive environment, offering growth opportunities, comprehensive benefits, and a fun, rewarding workplace culture. Whether through our learning and development programs or customer-focused initiatives, Metro Express delivers exceptional value to both our employees and customers alike.
Metro Express is a dynamic, service-driven car wash company with a strong commitment to customer satisfaction and team collaboration. We prioritize excellence through our core values of Passion for Service, Ownership, and Grit, which guides every aspect of our operations. Our focus on providing convenient, high-quality service ensures that customers receive the best experience with ease. As an employee-centric organization, we foster a supportive environment, offering growth opportunities, comprehensive benefits, and a fun, rewarding workplace culture. Whether through our learning and development programs or customer-focused initiatives, Metro Express delivers exceptional value to both our employees and customers alike.
Salary : $17