Busines Systems Administrator

Position Overview:

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The Business Systems Administrator plays a pivotal role in the administration, maintenance, and optimization of the organization’s business systems, with a primary emphasis on NetSuite, our enterprise-wide ERP platform. This position ensures that NetSuite and related systems are effectively configured to meet business needs while driving the successful delivery and execution of projects that enhance system functionality and operational efficiency. The ideal candidate is a proactive, detail-oriented professional with strong technical expertise in NetSuite and a demonstrated ability to manage projects from inception to completion.

Key Responsibilities

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System Administration & Maintenance

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• Administer and maintain NetSuite, ensuring system reliability, performance, and security through regular updates, configurations, and monitoring.
• Customize and optimize NetSuite features, such as workflows, dashboards, and reports, to align with evolving business requirements.
• Proactively identify and resolve system issues to minimize disruptions and ensure seamless functionality.
• Lead and execute NetSuite-related projects, including system enhancements, module implementations, and integrations, ensuring alignment with organizational goals.
• Develop and manage project plans, timelines, and resources to deliver initiatives on time and within scope.
• Coordinate testing, training, and deployment phases to ensure smooth rollouts and effective user adoption of new features or processes.
• Provide expert-level technical support to NetSuite users, resolving issues and offering guidance to maximize system utilization.
• Manage user accounts, permissions, and access controls to maintain system security and compliance.
• Document common issues and solutions to streamline future troubleshooting and support efforts.
• Collaborate with business stakeholders to understand their needs and translate them into actionable system improvements.
• Contribute to the evaluation and implementation of new technologies or system upgrades that enhance business performance.

Qualifications & Experience

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Education

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field (or equivalent experience).

Experience

• 3 years of hands-on experience administering NetSuite or a similar ERP system.
• Proven track record of successfully delivering and executing technical projects, ideally in a business systems context.
• Experience in a fast-paced or growth-oriented organization is an advantage.

Technical Skills

• Advanced proficiency in ERP administration, including configuration, customization, and reporting.
• Strong understanding of project management principles and tools (e.g., Agile, Waterfall, Jira).
• Familiarity with system integrations, data management, and automation tools.
• Basic knowledge of business processes in areas such as finance, operations, or supply chain.

Soft Skills

• Excellent problem-solving and analytical skills, with a proactive approach to identifying and addressing challenges.
• Strong communication skills, with the ability to explain technical concepts to non-technical audiences.
• Highly organized, with the capacity to manage multiple projects and priorities effectively.

Collaborative team player with a track record of working well with cross-functional teams.

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Benefits:

- Salary: 50k-90k

- Competitive benefits package

- Opportunities for professional development and training

- Collaborative, team-oriented work environment