DENTAL Treatment Coordinator

Job Overview
We are seeking a dedicated and organized DENTAL treatment coordinator.

MUST UNDERSTAND DENTAL PROCEDURES AND BE ABLE TO EXPLAIN DENTAL TREATMENT TO PATIENTS

Duties

• Patient Consultations and Education: Explain treatment plans to patients, including procedure details, benefits, and any risks involved, ensuring they feel informed and comfortable with their options.
• Financial Coordination: Discuss treatment costs and payment options with patients, assist with financing or payment plans, and address questions about insurance coverage, deductibles, and out-of-pocket costs.
• Scheduling Treatment: Help patients schedule appointments for treatments, coordinating with the clinical team to ensure availability and timely service delivery.
• Follow-up and Case Management: Monitor pending treatments and follow up with patients who have unscheduled treatment. This could involve regular calls or emails to encourage them to proceed with their treatment plans.
• Insurance and Billing Coordination: Verify insurance benefits and eligibility for patients, ensuring that the treatment aligns with their coverage. This may also include pre-authorizations for certain procedures.
• Building Patient Relationships: Serve as a primary contact for patients, fostering a positive relationship to enhance trust and satisfaction, which can improve retention and word-of-mouth referrals.
• Documentation and Record Keeping: Maintain accurate records of patient consultations, treatment discussions, and follow-up communications in the dental practice software.
• Collaboration with Clinical and Administrative Staff: Work closely with dentists, hygienists, and other team members to stay updated on patient cases and treatment options, ensuring everyone is aligned on patient care goals.

Experience

• At least 1 year dental office experience
• Any sales experience is a plus
• An understanding of dental terminology and procedures is essential
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent communication skills, both verbal and written, to interact professionally with patients, staff, and visitors.

If you are passionate about providing exceptional service in a healthcare environment and possess the necessary skills for this role, we encourage you to apply.

Job Type: Full-time

Pay: $52,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Application Question(s):

• Can you understand and explain dental terms like : root canal, filling, decay, deep cleaning?
• Are you good at communicating and connecting with strangers.

Education:

• High school or equivalent (Preferred)

Experience:

• Dental office: 1 year (Required)
• Insurance verification: 1 year (Required)
• Treatment presentation: 1 year (Required)
• Sales: 1 year (Required)
• Dental treatment presentation: 1 year (Required)

Work Location: In person

Salary : $52,000 - $70,000