What are the responsibilities and job description for the Front Desk Manager/Receptionist position at Metro Hospitality?
Position Overview: Metro Property is looking for a friendly and professional Front Desk Agent to be the first point of contact for our extended stay hotel guests. You’ll help create a welcoming experience from check-in to check-out.
Key Responsibilities:
- Greet and assist guests with check-in and check-out
- Handle phone calls, reservations, and guest inquiries
- Provide accurate information about hotel services and local attractions
- Process payments and maintain accurate records
- Address guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance as needed
Qualifications:
- 1–2 years of front desk or customer service experience preferred
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Comfortable with computers and hotel management systems
- Available for full-time or part-time shifts, including nights/weekends
Why Join Metro Property:
- Friendly and supportive team
- Opportunities for advancement
- Be part of a guest-focused, service-driven environment
To Apply: Send your resume to career@metrohospitality.com with "Front Desk Receiptionist/Manager" in the subject line.
Metro Property is an equal opportunity employer.
Job Types: Full-time, Contract
Pay: $15.00 - $17.50 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $15 - $18
