What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Metro Mohs Surgery Center, LLC?
Job description
Metro Mohs Surgery Center is looking for a dynamic individual to join our growing team! We are currently hiring for a full time Medical Receptionist. This position will work alongside three of the leading Mohs surgeons in the area.
Duties and Responsibilities
- Greet patients.
- Follow COVID protocol.
- Register patients according to established protocols.
- Assist patients to complete all necessary forms and documentation including medical insurance.
- Assist in running eligibility for patient insurance policies.
- Assist in prior authorizations for upcoming surgeries.
- Ensure patient information is accurate including billing information.
- Assist in submitting prior authorizations to insurance companies.
- Inform patients of medical office procedures and policy.
- Maintain and manage patient records.
- Answer incoming calls and deal with inquiries timely and professionally.
- Transfer calls as required to appropriate office staff.
- Assist in writing letters to referring physicians for both providers.
- Collect co-pays and payments.
- Obtain external pathology reports and patient records as required by medical professionals.
- Respond and comply to requests for information from patients and referring physicians.
- Ensure reception area is well maintained, neat and clean.
- Assist patients with coffee bar, maintain and restock coffee bar as needed.
- Safeguard patient privacy and confidentiality according to HIPAA guidelines.
- Keep patients up to date with the status of surgeons’ schedules and scheduled surgeries.
- Ensure that all consent forms are filled out and signed prior to scheduled surgeries.
- Schedule post-surgical appointments with doctors and necessary test.
- Complete other duties as assigned.
Qualifications and Experience
- High school diploma or equivalent
- Minimum of one-year work experience in a medical practice preferred
- Insurance knowledge
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Surgery
Schedule:
- Day shift
- No weekends
Work Location: In person
Salary : $17