What are the responsibilities and job description for the Assistant Site Manager position at Metro One Loss Prevention Services Group?
Job Description
The Assistant Site Manager role is a unique opportunity for individuals looking to advance their careers in security management. This position is designed to provide hands-on experience and mentorship, with the goal of preparing the individual to become a Site Manager. The ideal candidate will have a strong foundation in security operations and a desire to grow into a leadership role within our organization.
Key Responsibilities :
Operational Support : - Assist the Security Site Manager in overseeing day-to-day security operations, ensuring all procedures and protocols are followed.- Participate in client meetings, site visits, and inspections to gain a comprehensive understanding of client needs and expectations.- Support the development and implementation of security strategies tailored to specific client sites.
Leadership Development : - Engage in leadership training and mentorship provided by the Security Site Manager and senior management.- Take on increasing responsibilities over time, including supervising security teams, managing schedules, and handling client communications.- Develop skills in conflict resolution, team management, and strategic planning.
Performance Management : - Assist in the evaluation of security personnel performance, providing feedback and coaching to ensure high standards are maintained.- Learn and apply best practices in performance management, including how to handle disciplinary actions and recognition programs.- Participate in the recruitment, onboarding, and training of new security officers.
Client Relations : - Build strong relationships with clients, acting as a secondary point of contact and ensuring their satisfaction with our services.- Learn how to manage client accounts effectively, including addressing concerns, negotiating contracts, and ensuring compliance with service agreements.- Gain experience in developing client proposals and reports.
Administrative Duties : - Assist with administrative tasks such as report writing, managing Payroll & Scheduling, data analysis, and record-keeping to support operational efficiency.- Learn how to manage budgets, invoices, and other financial aspects of security account management.
Professional Growth : - Take advantage of opportunities for continuous learning through company sponsored training, industry certifications, and external seminars.- Prepare to transition into the Security Site Manager role by developing a deep understanding of all aspects of security operations and account management.
Qualifications :
- Experience : Minimum of 2 years of experience in security operations, leadership and management.
Skills : - Strong communication and interpersonal skills.- Ability to work collaboratively with teams and clients.- Organizational skills and attention to detail.- Willingness to learn and take on new challenges.- Proficiency in Microsoft Office Suite.
Working Conditions :
Requirements
