What are the responsibilities and job description for the National Account Manager position at Metro One Security Management?
National Account Manager
About Us:
Metro One LPSG is the U.S. leader in providing professional and dedicated security and loss prevention services to national clients. We are a rapidly growing organization, transforming the contract security industry and currently on the lookout for talented, committed and determined individuals to help us carry out our Mission. Our environment is dynamic, committed to “dedicated and quality service delivery” for our clients and a “best in class” employee experience for our thousands of employees.
Summary:
The National Account Manager will play a pivotal role in overseeing and optimizing operational activities nationwide. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a key player in the market. As we continue to expand, we are seeking a dynamic and experienced National Account Manager to join our team and drive operational efficiency at a national level. The ideal candidate will have a strong background in operations. This position requires a strategic thinker with exceptional leadership skills, a keen eye for detail, and a proven track record of enhancing operational processes.
Qualifications:
- Proven experience in account management and/or security operations, preferably in a national or regional capacity.
- Experience managing large accounts and working executives or senior-level decision-makers.
- Strong Data analysis and forecasting skills to assess market trends, customer needs, and business performance.
- Project management experience: ability to oversee multiple client accounts, manage timelines, and ensure deliverables are met.
Roles & Responsibilities:
Operations Oversight:
- Monitor and analyze operational performance metrics to identify areas for improvement.
- Implement best practices to enhance overall operational efficiency.
Team Leadership:
- Provide leadership and guidance to a national team of operations professionals.
- Foster a culture of collaboration, accountability, and continuous improvement.
Strategic Planning:
- Develop and implement comprehensive operational strategies to optimize efficiency and productivity.
- Collaborate with executive leadership to align operations with overall company objectives.
Pay & Benefits:
- 401(k)
- Medical, Dental, Vision
- Paid Time Off
