What are the responsibilities and job description for the Sales Trainer position at Metro Sales Inc.?
Founded in 1969, Metro Sales Inc. built its name selling office supplies and equipment within the Twin Cities market. We have grown to become one of the largest office technology and solutions providers in the Midwest. Today, MSI Metro Sales Inc., a 100% Employee-Owned Company, is an industry leading hardware, software, and managed services provider.
MSI Metro Sales Inc is seeking an Employee-Owner, Sales Trainer based at our Headquarters in Burnsville, MN.
The Sales Trainer will design, develop, and implement Sales Skills Training Programs. The training is designed and delivered with the specific intent of standardizing the onboarding sales training for consistent sales performance. This includes updating, maintaining and delivering new hire training, as well as mentoring new Technology Sales Consultants for six (6) months post-graduation of the program.
Core Responsibilities
Developing, delivering, and evaluating training programs results to ensure consistent and support to new Technology Sales Consultants. These responsibilities can be broken down into three key areas: training program development, training delivery, and performance evaluation and improvement.
Primary Responsibilities
Metro Sales Inc. Vision
Our Employee-Owners drive the success of the company. We strive to create an environment that offers challenging, stimulating and financially rewarding opportunities. Join us where you can learn and grow to your full potential.
MSI Metro Sales Inc. is an Equal Opportunity Employer. We will provide equal opportunity regardless of race, religion, color, national origin, sex, age, marital status, disability, familial status, sexual orientation, gender identity, status with regard to public assistance or any other protected by applicable federal, state, or local law.
MSI Metro Sales Inc is seeking an Employee-Owner, Sales Trainer based at our Headquarters in Burnsville, MN.
The Sales Trainer will design, develop, and implement Sales Skills Training Programs. The training is designed and delivered with the specific intent of standardizing the onboarding sales training for consistent sales performance. This includes updating, maintaining and delivering new hire training, as well as mentoring new Technology Sales Consultants for six (6) months post-graduation of the program.
Core Responsibilities
Developing, delivering, and evaluating training programs results to ensure consistent and support to new Technology Sales Consultants. These responsibilities can be broken down into three key areas: training program development, training delivery, and performance evaluation and improvement.
Primary Responsibilities
- Actively collaborates with stakeholders to effectively coordinate and plan training activities with the main focus of helping to get “new hires” better aligned with the business objectives during onboarding activities.
- Design engaging communications and training programs using a combination of learning approaches (videos, eLearnings, mobile training, assessments, and experiential activities).
- Establish learning objectives, metrics; develop and execute appropriate content to address those gaps.
- Change management and adoption of new sales routines, behaviors and processes for engagement and results.
- Identifying measurable outcomes and benchmarking change over time.
- Determines appropriate instructional procedures/methods and develops corresponding curriculum and reference guides.
- Develops effective communication vehicles to ensure training programs are fully understood and appropriately valued by Sales managers and other stakeholders.
- Conducts need analysis studies to determine training delivery methods.
- Ensures an accurate and timely process for delivering training curriculum.
- Continuously works with management to refine training strategy to optimize efficiency and results.
- Actively tracks Trainees’ progress and monitors the effectiveness of existing training, evaluates projected new curricula and programs to determine overall effectiveness.
- Identifies and finds solutions to potential training challenges.
- Build strong internal consulting and collaborative relationships with the sales leaders and cross-functional partners.
- Effectively guide and mentor the new Technology Sales Consultants.
- Actively contributes to both overall Sales Operations.
- Maintains knowledge of how MSI Metro Sales products and services are used in our industry to better train new sales employees to present and position products to meet the customers' needs.
- Participates in special projects and performs other duties as assigned.
- Demonstrated ability to originate a creative and innovative approach to sales training needs, using latest technology and approaches to adult learning.
- Proven ability to be a self-starter, goal oriented, comfortable with a changing environment, possess excellent communication skills, and the ability to work as a team member.
- Excellent presentation (platform) skills.
- Be adept at facilitating meetings, design sessions, live and virtual training or 1:1 coaching.
- Ability to effectively work in groups, prepare and give relevant, targeted presentations to large and small audiences.
- Ability to communicate effectively for extended periods of time.
- Ability to utilize effective selling skills.
- A deep understanding of sales processes and methodologies, as well as familiarity with CRM systems and sales tools.
- Be comfortable with analyzing data, measuring performance and the impact of development interventions.
- Strong proficiency in Microsoft Office Tools, especially MS Access (tables, queries, reports), MS Excel (formulas, macros, pivot tables, formatting), PowerPoint and Word, CRM, e-Learning platforms, authoring applications and learning management systems (LMS) and other reporting and tracking software.
- Track record of productive internal relationships to collaboratively achieve business outcomes.
- Bachelor’s degree or equivalent experience.
- 2 years of sales training or sales management experience with demonstrated success in a related environment.
- Minimum of 5 years’ successful professional sales experience in a related environment.
- Possess knowledge in these areas: Sales, B2B Territory Development, Sales process, and internal processes that include other department functions.
- Local candidates only.
- Demonstrated experience creating training programs preferred prior experience in training or education roles, as it demonstrates the ability to design and deliver effective training programs.
- Bring 3 - 5 years of relevant experience in professional development, change management and instructional design with contemporary knowledge of adult learning.
- Medical, Dental and Vision Insurance
- Short- and long-term disability program
- Life Insurance
- Educational Development Benefits
- Employee Stock Ownership Plan (ESOP) Gainshare
- 401K Match
- PTO
- Paid Volunteer Days! Opportunities for community involvement with your peers
Metro Sales Inc. Vision
Our Employee-Owners drive the success of the company. We strive to create an environment that offers challenging, stimulating and financially rewarding opportunities. Join us where you can learn and grow to your full potential.
MSI Metro Sales Inc. is an Equal Opportunity Employer. We will provide equal opportunity regardless of race, religion, color, national origin, sex, age, marital status, disability, familial status, sexual orientation, gender identity, status with regard to public assistance or any other protected by applicable federal, state, or local law.
Salary : $75,000 - $90,000