What are the responsibilities and job description for the Security Officer position at Metro Security Services?
Job Overview:
Metro Security is seeking a dedicated and professional Security Guard to join our team at a vibrant LGBTQ bar that serves as a safe, inclusive, and welcoming space for the community. The ideal candidate will have a strong commitment to maintaining the safety and well-being of our patrons and staff while fostering an environment of respect and support. This role requires excellent communication skills, a calm demeanor, and the ability to handle diverse situations with sensitivity and professionalism.
Key Responsibilities:
- Patron Safety: Ensure the safety and security of all patrons, staff, and the premises by monitoring the bar and its surrounding areas.
- Access Control: Manage entry points by checking IDs, ensuring that only those of legal age and those who meet the bar’s entry policies are admitted.
- Conflict Resolution: Monitor patron behavior and de-escalate conflicts or disturbances in a calm and non-confrontational manner, ensuring issues are resolved quickly and respectfully.
- Incident Response: Respond to emergencies, including medical incidents, altercations, or any safety concerns, and coordinate with management and law enforcement if necessary. Document all incidents according to company policy.
- Regular Patrols: Conduct regular patrols of the interior including restrooms and patio area, to deter unwanted behavior and ensure a safe environment.
- LGBTQ Awareness: Be mindful of the specific needs and concerns of the LGBTQ community, demonstrating sensitivity and understanding in all interactions.
- Customer Service: Assist patrons with inquiries, provide directions, and offer support in a friendly and approachable manner.
- Policy Enforcement: Enforce all bar policies, including behavior expectations, and alcohol service regulations, consistently and fairly.
- Communication: Maintain clear and effective communication with other security personnel, bar staff, and management throughout the shift.
Qualifications:
- Experience: Prior experience in security, particularly in a nightlife or bar setting, is preferred. Experience working in LGBTQ venues or with LGBTQ communities is a plus.
- Interpersonal Skills: Excellent communication and interpersonal skills with a strong ability to handle situations with tact, discretion, and empathy.
- Physical Fitness: Must be able to stand for extended periods, walk throughout the venue, and respond quickly in emergencies.
- Conflict Management: Strong conflict resolution skills with the ability to remain calm and composed under pressure.
- Cultural Competence: An understanding of LGBTQ issues and a commitment to creating a safe, inclusive environment for all patrons.
- Availability: Flexibility to work weekends, and holidays as required.
Additional Information:
- Uniform: Security personnel are required to wear a provided uniform or dress in a manner consistent with the bar’s image and brand while maintaining a professional appearance.
- Training: Mandatory training will be provided on specific safety protocols, conflict de-escalation, and LGBTQ cultural competence.
- Compensation: Competitive hourly wage, with opportunities for overtime.
How to Apply:
If you are passionate about maintaining a safe, respectful, and inclusive environment and have the qualifications we are looking for, we encourage you to apply. Please submit your resume .
Join our team and contribute to the vibrant, welcoming atmosphere!
Other Notes:
- Must have a smart phone
- Mandatory FRIDAY & SATURDAY night!
- Other weekday shifts available if interested
HOURS ARE BETWEEN 9:00PM-2:30AM
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Schedule:
- 4 hour shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed
- Weekends only
Work Location: In person
Salary : $17 - $18