What are the responsibilities and job description for the Unarmed Security Officer position at Metro Security Services?
Job Overview
We are looking for a professional, vigilant, and customer-focused Security Guard to join our team at a popular downtown Providence restaurant bar. This role is critical to maintaining a safe and enjoyable environment for both guests and staff. As a Security Guard, you will play a vital role in upholding the venue’s standards and ensuring guests have a positive experience.
Key Responsibilities
- Guest Safety: Monitor entrance and exits to control and regulate access; check IDs to ensure patrons are of legal drinking age.
- Crowd Management: Maintain a safe and orderly environment; monitor guest behavior and manage any potential issues with tact.
- Conflict Resolution: De-escalate potential conflicts and handle disturbances professionally and calmly; if necessary, escort individuals out of the premises.
- Patrol: Conduct regular patrols throughout the bar and rooftop to observe activities, report hazards, and deter misconduct.
- Incident Documentation: Document any incidents, injuries, or other safety concerns in detail and communicate with management as needed.
- Customer Assistance: Assist guests by providing information and ensuring they feel welcome and secure.
- Emergency Response: Act quickly in emergencies, assisting with evacuations and coordinating with emergency services as needed.
- Asset Protection: Prevent damage or theft of property within the bar and rooftop area.
Qualifications
- Experience: Previous experience as a security guard, especially in hospitality, nightlife, or event venues, is preferred.
- Certification: Security guard licensing (if required by state law); additional certifications in First Aid, CPR, and conflict resolution are a plus.
- Physical Requirements: Ability to stand for extended periods and move quickly in case of emergencies.
- Professionalism: Polished appearance and excellent communication skills; friendly but firm when interacting with guests.
- Situational Awareness: Strong observational skills, with a proactive approach to identifying and mitigating risks.
Skills & Competencies
- Excellent Interpersonal Skills: Ability to interact with guests and staff professionally, with respect, and courtesy.
- Conflict Resolution: Ability to defuse situations before they escalate, with a calm and measured approach.
- Problem Solving: Strong decision-making skills and the ability to think on your feet in dynamic situations.
- Adaptability: Comfortable in a fast-paced environment, especially during busy nights, weekends, and events.
Benefits
- Competitive Pay with opportunities for weekend and holiday shift bonuses
- Flexible Schedule: Ideal for those looking to work evenings or weekends
- Professional Development: Training in conflict resolution, de-escalation, and safety protocols
- Team Environment: Work with a supportive, dynamic team in a lively nightlife setting
How to Apply
If you are reliable, professional, and passionate about providing a safe environment, we'd love to hear from you!
Job Type: Part-time
Pay: From $17.00 per hour
Schedule:
- 4 hour shift
- Holidays
- Night shift
- On call
- Weekends only
Application Question(s):
- Our client's workplace values diversity and inclusivity. How do you feel about working in an environment that prioritizes these values?
- Are you available to work every Friday/Saturday night consistently?
Experience:
- Security: 2 years (Required)
Shift availability:
- Night Shift (Required)
Ability to Relocate:
- Providence, RI 02903: Relocate before starting work (Required)
Work Location: In person
Salary : $17