What are the responsibilities and job description for the Retail Department Manager position at Metro Store?
Overview
We are seeking a dynamic and motivated Department Manager to lead our team in delivering exceptional customer service and achieving operational excellence. The ideal candidate will possess strong leadership skills and a passion for retail management. As a Department Manager, you will be responsible for overseeing daily operations, driving sales performance, and fostering a positive work environment. This role requires effective time management and the ability to communicate with diverse teams and customers.
Duties
- Lead and manage the department team to ensure high standards of customer service are maintained.
- Oversee daily operations, including inventory management, merchandising, and cash register functions.
- Train, mentor, and develop staff to enhance their skills and performance.
- Collaborate with upper management to implement strategies that drive sales growth and improve market presence.
- Monitor department performance metrics and adjust strategies as needed to meet goals.
- Ensure compliance with company policies, procedures, and safety regulations.
- Handle customer inquiries and resolve issues in a timely manner.
- Assist in buying decisions to optimize product selection based on market trends.
Requirements
- Proven experience in retail or store management; previous experience as an Assistant Manager is a plus.
- Strong leadership skills with the ability to motivate and develop a diverse team.
- Excellent time management skills to prioritize tasks effectively in a fast-paced environment.
- Multilingual abilities are highly desirable to cater to a diverse customer base.
- Familiarity with cash register operations and clerical duties related to retail management.
- Strong understanding of market trends and consumer behavior.
- Ability to work flexible hours, including weekends and holidays as needed.
Join us in creating an engaging shopping experience while leading a dedicated team towards success!
Job Type: Full-time
Pay: $19.00 - $19.75 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $19 - $20
