Inventory Control Team Lead - 2nd Shift

Exciting opportunity to join our team and be part of a growing company as an INVENTORY CONTROL TEAM LEAD!

National Fulfillment Services provides end-to-end multichannel fulfillment services across North America. We operate 4 distribution centers primarily for small package and LTL deliveries. We are seeking a Team Lead to join our second shift (1:30 pm - 10 pm), M-F.

We offer a comprehensive benefits package including medical/dental/vision the first of the month following 60 days, Life Insurance, Disability Insurance, 2 weeks PTO, Paid Holidays, 401k with employer match, plus more!!

The Inventory Team Lead is responsible for inventory accuracy for customer accounts. They assist the Supervisor and/or Operations Manager to ensure inventory audits are completed, investigate variances, identify root causes for inventory discrepancies, and report findings. Recommend improvements to warehouse processes to prevent inventory loss, improve picking accuracy and increase productivity.

RESPONSIBILITIES

• Responsible for all aspects of assisting in the facility inventory management, to include inventory accuracy, inventory replenishment, and inventory conversion through kitting.
• Manage the replenishment/returns process
• Oversee the kitting team ensuring all kitting projects are prepared and processed timely, ensuring the inventory of the converted item and new Item are accurately accounted for.
• Work with Mgt to design and manage cycle count program for all clients
• Schedule Physical Inventories with client services for all clients along with a set calendar
• Perform location assessment and manage direct corrective actions
• Managing quarantine and product destruction protocols
• Evaluate flow of inventory from Receiving and Returns while having your direct reports perform audits
• Managing the system integrity of building locations / inventory
• Ensure team members are trained in all systems, including Synapse and Tech Ship
• Assist with managing team workload and ensure priority work is completed timely
• Reinforce consistent operational standards through training and accountability
• Monitor, analyze and report daily/weekly departmental performance through effective KPI tracking and data collection for respective shift
• Maintain a clean and safe work environment
• Provide feedback to the Supervisor / Operation Manager on the operations and employees
• Fulfill the duties of a Team Lead under the Occupational Health and Safety Act including safety, violence, and harassment laws
• Maintain warehouse sanitation practices; clean, organized, and safe environment
• Demonstrate respect for the Company’s values daily, maintain and uphold all policies & procedures
• Assumes additional related responsibilities as required

EXPERIENCE

• Three (3) years Distribution experience (3PL experience preferred)
• At least two (2) years lead experience, preferably in a 3PL Operations role
• Must be legally authorized to work in the United States

COMPETENCIES / SKILLS

• Driven to provide excellent Customer Service with effective customer interaction skills
• Strong interpersonal skills and a proven leadership ability within a team environment
• Proven communication skills both verbal and written
• Ability to prioritize work assignments while building a strong team
• Comfortable with being directly involved in a fast-paced environment
• Capable of working with minimal supervision
• Ability to make sound decisions independently to obtain desired results
• Strong interpersonal skills and a proven leadership ability within a team environment
• Able to create control tools through effective Office 365 software applications knowledge primarily in excel & word.
• Analytical skills
• Previous experience with warehouse systems
• Must be flexible and willing to work additional hours when required
• Follow established processes and achieve customer Key Performance Indicators (KPIs)
• Commitment to quality of work
• Approachable, positive interpersonal style