What are the responsibilities and job description for the Medical Assistant position at Metro Vein Centers?
Medical Assistant
Metro Vein Centers
Bilingual in Spanish preferred, but not required
Reports to TWO locations: Central Phoenix & North Scottsdale
Reports to Central Phoenix clinic: Monday 9:00am-6:30pm, Wednesday 8:00am-5:30pm, & Friday 8:00am-4:30pm
Reports to North Scottsdale clinic: Tuesday 8:00am-5:30pm & Thursday 8:00am-5:30pm
Healthy legs feel better.
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our industry-leading team of board-certified physicians is on a mission to meaningfully improve people?s quality of life by relieving the often painful and highly treatable symptoms of vein disease?such as varicose veins and heavy, aching, swollen legs. We currently operate 50 clinics throughout 7 states with a vision of becoming the go-to vein care choice for patients nationwide.
Metro Vein Centers At-A-Glance
Welcome to vein care done differently.
We?re the fastest growing vein practice in the US?celebrating more successful organic expansion than our top 5 competitors combined.
Our proven capital-efficient, de novo growth strategy has enabled us to open 30 clinics in the last two years, funded entirely through positive cash-flow.
Our differentiated brand and sophisticated digital marketing strategy fuels our rapid expansion.
Our physicians are empowered to solely focus on patient-care, with full admin and clinical staff support, marketing and patient experience best practices, and end-to-end Revenue Cycle Management all powered by Metro Vein Centers HQ.
We proudly maintain both a best-in-class physician retention rate and an NPS of 93 across 150,000 annual patient visits?the highest patient satisfaction in the industry.
Summary
The Medical Assistant will help the Physician in the diagnostic testing, examination, education and treatment of patients. The Medical Assistant staff share our commitment to delivering the highest quality of patient care while delivering exceptional customer service. Medical Assistants serve as an extension of the Metro Vein Centers clinical team to provide support to patients and other medical staff. This position heavily contributes to success by helping maintain office workflow time management, inventory, and improve health care delivery.
How You'll Make a Difference:
Escorts the patient to the exam room and takes vitals. Assists the physician and clinical staff before and after medical procedures, prepping, and consenting patients appropriately
Coordinates communication with the patient, family members, medical and administrative staff. Reviews pre and after care instructions thoroughly with patients
Maintains inventory by stocking, tracking, and ordering supplies using an inventory management system and doing a manual count monthly
Review patient charts to prepare the clinic's daily operations accordingly ie: making sure we have correct supplies needed for procedures
At the discretion of physicians- takes detailed medical history, and triages the patient to identify their medical needs, presents medical history to the physician. The medical assistant may be asked to open chart note and annotate the patient chart with exam and treatment results
Performs other related duties as assigned
Competencies
Excellent communication skills including active listening
Service-oriented and able to resolve patient concerns
Proficient computer skills with the ability to learn new software
Bilingual a plus, but not required
Required education and experience
High school diploma or equivalent
Basic knowledge of medical terminology
