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COORDINATOR RECERTIFICATION (50474)

Metrocare Services
Metrocare Services Salary
Dallas, TX Full Time
POSTED ON 2/1/2025
AVAILABLE BEFORE 3/2/2025
Description

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

The Recertification Coordinator is responsible for all housing program recertification including annual and during program changes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions listed here are representative of those that must be met to successfully perform the job.

  • Coordinates annual program recertifications for all Housing and Urban Development (HUD) programs.
  • Calculates financial data to determine eligibility for federal assistance.
  • Reviews leasing terms and researches comparable properties to determine reasonable rent rates.
  • Inspects apartment units to ensure habitability standards are met.
  • Communicates maintenance issues with property if units fail habitability inspection.
  • Creates and delivers monthly recertification reminder letters.
  • Locates new properties for participants transfer properties.
  • Completes transfers for participants relocating due to eviction, voluntary relocation, and non-renewal of lease.
  • Calculates during program financial changes for participants.
  • Updates Homeless Management Information System (HMIS) for each participant.
  • Creates payment requests and coordinates payment with Finance department.
  • Manages HMIS database and responsible for creating annual and ad hoc reports.
  • Liaises with Leasing Coordinator to maintain program capacity at 95% or better.
  • Develops and maintains relationships with properties and partnering agencies.
  • Ensures statistics and reports are accurate and readily available for program capacity and compliance at all times.
  • Ensures all files are complete and compliant under HUD guidelines for each participant.
  • Performs other duties as assigned.

COMPETENCIES:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

  • Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws
  • Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
  • Ability to function in a fluid environment and respond appropriately to changing priorities.
  • Ability to translate broad goals into achievable steps.
  • Critical thinking and multi-tasking skills required.

QUALIFICATIONS

EDUCATION AND EXPERIENCE:

  • High school Diploma
  • Minimum 2-4 years experience in a customer service or administrative work.

MATHEMATICAL SKILLS:

  • Basic math skills required.
  • Ability to understand and analyze financial data.
  • Ability to calculate figures and amounts to accurately report financial data

REASONING ABILITY:

  • Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

COMPUTER SKILLS:

  • Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
  • Ability to utilize Internet for resources.

Metrocare Couldn’t Have a Great Employee-first Culture Without Great Benefits. That’s Why We Offer a Competitive Salary, Exceptional Training, And An Outstanding Benefits Package:

  • Medical/Dental/Vision
  • Paid Leave
  • Paid Holidays
  • Employee Assistance Program
  • Retirement Plan, including employer matching
  • Health Savings Account, including employer matching
  • Professional Development Allowance up to $1500 per year
  • Bilingual Stipend – up to 6% of the base salary
  • Many other benefits

Equal Employment Opportunity/Affirmative Action Employer

Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

The Recertification Coordinator is responsible for all housing program recertification including annual and during program changes.

Metrocare Couldn’t Have a Great Employee-first Culture Without Great Benefits. That’s Why We Offer a Competitive Salary, Exceptional Training, And An Outstanding Benefits Package:

  • Medical/Dental/Vision
  • Paid Leave
  • Paid Holidays
  • Employee Assistance Program
  • Retirement Plan, including employer matching
  • Health Savings Account, including employer matching
  • Professional Development Allowance up to $1500 per year
  • Bilingual Stipend – up to 6% of the base salary
  • Many other benefits

Equal Employment Opportunity/Affirmative Action Employer

Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

No Recruitment Agencies Please

Description

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

The Recertification Coordinator is responsible for all housing program recertification including annual and during program changes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions listed here are representative of those that must be met to successfully perform the job.

  • Coordinates annual program recertifications for all Housing and Urban Development (HUD) programs.
  • Calculates financial data to determine eligibility for federal assistance.
  • Reviews leasing terms and researches comparable properties to determine reasonable rent rates.
  • Inspects apartment units to ensure habitability standards are met.
  • Communicates maintenance issues with property if units fail habitability inspection.
  • Creates and delivers monthly recertification reminder letters.
  • Locates new properties for participants transfer properties.
  • Completes transfers for participants relocating due to eviction, voluntary relocation, and non-renewal of lease.
  • Calculates during program financial changes for participants.
  • Updates Homeless Management Information System (HMIS) for each participant.
  • Creates payment requests and coordinates payment with Finance department.
  • Manages HMIS database and responsible for creating annual and ad hoc reports.
  • Liaises with Leasing Coordinator to maintain program capacity at 95% or better.
  • Develops and maintains relationships with properties and partnering agencies.
  • Ensures statistics and reports are accurate and readily available for program capacity and compliance at all times.
  • Ensures all files are complete and compliant under HUD guidelines for each participant.
  • Performs other duties as assigned.

COMPETENCIES:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

  • Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws
  • Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
  • Ability to function in a fluid environment and respond appropriately to changing priorities.
  • Ability to translate broad goals into achievable steps.
  • Critical thinking and multi-tasking skills required.

EDUCATION AND EXPERIENCE:

  • High school Diploma
  • Minimum 2-4 years experience in a customer service or administrative work.

MATHEMATICAL SKILLS:

  • Basic math skills required.
  • Ability to understand and analyze financial data.
  • Ability to calculate figures and amounts to accurately report financial data

REASONING ABILITY:

  • Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

COMPUTER SKILLS:

  • Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
  • Ability to utilize Internet for resources.

Metrocare Couldn’t Have a Great Employee-first Culture Without Great Benefits. That’s Why We Offer a Competitive Salary, Exceptional Training, And An Outstanding Benefits Package:

  • Medical/Dental/Vision
  • Paid Leave
  • Paid Holidays
  • Employee Assistance Program
  • Retirement Plan, including employer matching
  • Health Savings Account, including employer matching
  • Professional Development Allowance up to $1500 per year
  • Bilingual Stipend – up to 6% of the base salary
  • Many other benefits

Equal Employment Opportunity/Affirmative Action Employer

Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

The Recertification Coordinator is responsible for all housing program recertification including annual and during program changes.

Metrocare Couldn’t Have a Great Employee-first Culture Without Great Benefits. That’s Why We Offer a Competitive Salary, Exceptional Training, And An Outstanding Benefits Package:

  • Medical/Dental/Vision
  • Paid Leave
  • Paid Holidays
  • Employee Assistance Program
  • Retirement Plan, including employer matching
  • Health Savings Account, including employer matching
  • Professional Development Allowance up to $1500 per year
  • Bilingual Stipend – up to 6% of the base salary
  • Many other benefits

Equal Employment Opportunity/Affirmative Action Employer

Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

No Recruitment Agencies Please

Salary : $1,500

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