Description

Are you looking for a purpose-driven career?  At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. 

Metrocare is the largest provider of mental health, developmental disability and permanent supported housing services in Dallas County serving over 50,000 children, teens and adults annually. For over 55 years, Metrocare has provided a broad array of services from mental health care, primary care, services for veterans and their loved ones, accessible pharmacies, homeless outreach, and supportive social services. Metrocare provides specialty mental health services to over 10,000 children and teens and has numerous programs for babies, children and adults with disabilities, including Early Childhood Intervention, Flourishing Families, Nurturing Parenting, Supported Employment and two specialty autism clinics in Dallas and DeSoto. In conjunction with clinical care, Metrocare’s Altshuler Center for Education & Research is transforming the community mental health landscape of North Texas through workforce development focused on innovative partnerships and exceptional trauma-informed training. 

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.  We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.  

The We Rock the Spectrum program provides all children with an inclusive, fun environment to help them in the areas of strength, movement, sensory processing, communication, positive behavior modification, social interactions, and self-care skills. The Sensory Gym Lead Play Attendant ensures smooth operations of the program by providing training and mentorship to the Play Attendant roles to ensure excellent customer service support and safe, creative opportunities are the experience of attendees.   

HOURS OF RESPONSIBILITY:  

The Sensory Gym Play Attendant would be scheduled for shifts between the hours of 8:30 a.m. – 6:30 p.m. to support the operating hours of the Sensory Gym. General hours of responsibility are as scheduled by Sensory Gym Supervisor, as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions listed here are representative of those that must be met to successfully perform the job.

• Provides training and mentorship to Play Attendants, at the direction of leadership.
• Support job coaches, interns and volunteers as needed to ensure successful training during rotations.
• Assist leadership and marketing with all outreach and marketing.
• Complete all opening and/or closing tasks required.
• Check-in participants and ensure all consent and liability paperwork is signed and filed for all participants prior to participation.
• Ensures a clean and safe environment is maintained, and that support provided meets the expectations of all policies and procedures.  
• Conduct tours of sensory gym as needed for interested attendees for open play, memberships, parties and other activities and events.
• Schedule parties, camps and other events.
• Set-up party rooms, clean party rooms and all play areas ensuring all duties on cleaning task list are completed.
• Provide constant supervision of the children served to ensure their safety and welfare.
• Ensure that people are assisted (as relevant to the person) with support for safe play and events and frequently interact with adults and children participating in the gym
• Identify potential behavior triggers and defuse or redirect them as needed to ensure the safety and well-being of all involved
• Ensures compliance with all Metrocare and contractual policies and procedures.
• Participates in regularly scheduled supervision, team staffing, and unit staff meetings.
• Always wears Metrocare employee badge while on duty.
• Performs other duties as assigned.

COMPETENCIES:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

• Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent written, verbal, and interpersonal communication skills including empathy, responsibility, self-control, and good judgment
• Adheres to agency policies and procedures.
• Meets deadlines and performance expectations; promptly informs his/her supervisor of issues that may interfere with doing so.
• Follows written and verbal instructions, seeking timely clarification when needed.
• Acceptance of individual differences. Supports multiculturalism by treating all people with dignity and respect and not engaging in discriminatory behavior.
• Able to work autonomously with minimal or no supervision.
• Displays a positive attitude that promotes harmony and teamwork and demonstrates a high level of customer service and professionalism.

EDUCATION AND EXPERIENCE:

• REQUIRED: High School Diploma or GED.
• REQUIRED: Two (2) to three (3) years experience with demonstrated training or leadership experience.
• PREFERRED: Experience (paid or volunteer) working with children.
• PREFERRED: Experience (paid or volunteer) working with individuals with autism spectrum disorders and developmental disabilities, preferred.

DRIVING REQUIRED: No   

MATHEMATICAL SKILLS:

• Basic math skills required.
• Ability to work with reports and numbers.

REASONING ABILITY:

• Ability to apply common sense understanding to carry out simple one or two-step instructions.
•  Ability to deal with situations that can vary from day to day.

COMPUTER SKILLS:

• Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
• Experience with Point-of-Sale software preferred.
• Ability to utilize the Internet for resources.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment.
• Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business.  Must be insurable by Center’s liability carrier if employee operates a Center vehicle or drives personal car on Center business.  Must have an acceptable driving record.

Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training and an outstanding benefits package: 

• Medical/Dental/Vision 

• Paid Leave 

• Paid Holidays 

• Employee Assistance Program 

• Free Mental Healthcare 

• Retirement Plan, including employer matching 

• Health Savings Account, including employer matching 

• Professional Development Allowance up to $1500 per year 

• Bilingual Stipend – up to 6% of the base salary 

• Many other benefits 

Equal Employment Opportunity Employer 

Tobacco-Free Facilities - Metrocare is committed to promoting, the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. 

No Recruitment Agencies Please 

Qualifications

Salary : $1,500