Clinic Support Specialist

MetroEHS Pediatric Therapy is searching for a caring individual to work as a Clinic Support Specialist supporting our exceptional team of therapy clinicians! At MetroEHS, we strive to reveal the SUPER in every child and this position is vital to their success.

Job Duties:

• Coordinates incoming evaluations, including answering the door, directing family to waiting area, completing welcome packet and questionnaire (if needed), and notifying the appropriate therapist.
• Assists therapists as needed with parents late for pick-up, i.e., staying with the client and calling family members
• Processes, sorts and routes incoming/outgoing mail, email and faxes for Speech/OT staff as needed
• Coordinates scheduling of client appointments/ client availability and staff meetings
• Manages new client paperwork and assists clients as needed
• Assists therapists with therapy related activities including preparation of materials, cleaning, client and parent support as instructed.
• Adds/maintains authorizations of services by communicating with Case Managers and/or insurance companies.
• Monitors inventory and orders/picks up at the request of Business Manager
• Performs other administrative duties as assigned including but not limited to filing, sorting, updating records, data entry and competitive research.
• Responsible for inputting data, uploading/sending documents and creating patient portals in Electronic Medical Records (EMR) System.
• Other tasks as assigned by the Clinic Administrator, Administrative Office &/or SLP/OT staff

About MetroEHS:

For over 20 years, MetroEHS Pediatric Therapy has been a leader in providing integrated pediatric therapy services throughout Southeast Michigan. Our mission is to deliver evidence-based, intensive, multidisciplinary, and collaborative pediatric therapy that empowers children and their families to achieve their fullest potential. Our neighborhood therapy centers make it easy for families to access a comprehensive approach to therapy, offering Speech Therapy, Occupational Therapy, Physical Therapy, ABA Therapy, and Feeding/Swallowing Therapy in one center.

Through play, acceptance, and joy, we embrace the complexities of each child, striving to create functional outcomes that enhance their quality of life

Qualifications:

• Associate’s Degree required
• 1-3 years of relevant experience, i.e.: office management, experience with children, &/or children with disabilities
• Outstanding organizational skills
• Ability to work with children, parents and/or people with disabilities
• Ability to manage time effectively and prioritize tasks appropriately with strong attention to detail
• Excellent communication and interpersonal skills
• Committed to providing exceptional customer service
• Proficient computer skills and able to operate general office equipment (printer, fax etc.) required
• CPR certification required
• Proficiency in Microsoft Office 365 required

Hours:

• Full-Time
• Monday-Friday, 10am-6pm (4pm end time on Friday available!)

Benefits:

• 401(k) with 4% match (fully vested after 90 days)
• Medical, dental, vision benefits with $330/month employer contribution toward health benefits
• 100% employer-paid group life and long-term disability insurance
• 3 weeks PTO (120 hours) in your first year
• 11-13 paid holidays annually
• Employee Assistance Program (EAP)
• 529 college savings plan

Pay:

• $18-$22/hour commensurate with experience and qualifications

Join Our Team!

If you're ready to make a lasting impact in the lives of children and their families while working with an incredible team of professionals, we want to hear from you! Apply today and become part of the MetroEHS Pediatric Therapy family, where we Reveal the Super in Every Child!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Vision insurance

Medical Specialty:

• Pediatrics

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Application Question(s):

• Are you able to work Monday-Friday 10am-6pm?
• What's the best email to reach you?

Education:

• Associate (Required)

Experience:

• Office management: 1 year (Required)

Work Location: In person

Salary : $18 - $22