Specialty Retail Leasing Manager

Description

Position Summary: We are seeking a highly motivated and results-driven Specialty Leasing Manager/Marketing Coordinator to oversee the specialty leasing and marketing activities of the shopping center. The ideal candidate will possess a strong understanding of retail leasing processes, be able to negotiate License Agreements, work well in teams, and work well without supervision. This role requires excellent communication, organizational, and problem-solving skills.

Key Responsibilities:

• Primary responsibilities include the negotiation and leasing of the common area RMUs, temporary kiosks, temporary inline stores, and maximizing ancillary income through activations and the sale of mall advertising
• Must be able to negotiate with retailers, national advertising agencies, and area businesses
• Proficient in Identifying new, unique concepts for short term leasing program and permanent leasing, by canvassing for new concepts (both short -term and permanent)
• Maintain communication and coordination with permanent leasing agents and tenant coordinator to ascertain space availability, merchandise mix goals, and reduce downtime of spaces to drive income.
• Incubate start up small business owners by assisting with permitting, merchant services, product selection, business marketing, merchandising, etc.
• Oversee the preparation of the License Agreements, collection of security deposits, insurance and fees, working with accounting to make sure all are processed in a timely matter
• Ensure the mall’s visual presentations meet the center’s high standards
• Manage daily operations of specialty tenants to ensure they are adhering to mall policies and maintaining property standards
• Coordinate with the maintenance team for efficient set up and teardown of displays and licensees by generating work orders in a timely matter
• Create the mall visual merchandiser’s schedule and direct tasks including the coordination and installation of new store designs, display windows, seasonal displays, tenant signage, etc.
• Work with underperforming merchants to create plans to improve sales performance.
• Communicate with mall merchants regarding operational infractions, sales promotions, operational hours, etc.
• Determine focus tenants based on seasonal trends, sales performance, property goals.
• Stay on top of local and national product and industry trends.
• Assist perm leasing by showing spaces, providing photos and lease plans etc. and assist with tenant coordination with inspections
  
  
  

Marketing & Advertising Oversight:

• Supervise and direct all aspects of mall advertising and marketing for the retail center
• Work closely with corporate marketing team to develop and implement strategic promotional campaigns that highlight tenant offerings and center events.
• Manage and execute marketing budgets while measuring the effectiveness of advertising strategies.
• Oversee operations and décor for seasonal photo operations
• Develop merchant communication processes and create newsletter
• Coordinate secret shopper program
  
  
  

Financial Management:

• Assist with sale reporting and rent collection efforts of both temporary and permanent tenants.
• Work with the accountant to ensure billings are correct timely.
• Monitor, control, and adjust, as appropriate, specialty leasing budgets & forecasts and ancillary income goals to meet year-end projections.
• Continuously seek opportunities to maximize income generated by the center through effective leasing and marketing strategies.
• Monitor and manage leasing performance to ensure targets are met or exceeded.
  
  
  

Reporting & Communication:

• Ability to read, analyze, and interpret general technical procedures, lease agreements, income statements and governmental regulations.
• Write clear, concise reports and business correspondence to various stakeholders, including upper management, tenants, and clients.
• Effectively present information and respond to questions from groups of managers and clients in a professional manner.
  
  
  

Team & Tenant Relationship Management:

• Maintain strong, positive relationships with team members, tenants, vendors, and clients to ensure smooth leasing and operational processes.
• Communicate effectively in English with tenants, vendors, clients, and employees to address concerns and foster cooperation.
  
  
  

Problem Solving & Decision Making:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Interpret a variety of instructions furnished in written, oral, or schedule form, and apply them to daily tasks and decisions.
  
  
  

Requirements

Required Skills & Qualifications:

• Strong knowledge of retail leasing processes and marketing strategies.
• Ability to read, interpret, and apply lease agreements, income statements, technical procedures, and legal regulations.
• Proficient in Microsoft applications including Outlook, Word, Excel, PowerPoint, and Adobe Acrobat.
• Excellent written and verbal communication skills.
• Strong analytical and organizational abilities.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to develop strategic marketing plans and lead initiatives to execute them.
• Ability to build and maintain relationships with tenants, vendors, clients, and other stakeholders.
• A professional demeanor with the ability to address and resolve tenant and client issues effectively.
  
  
  

Education & Experience:

• Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.
• Minimum of 3-5 years of experience in retail leasing and marketing, preferably within a shopping center or similar environment.
• Experience negotiating and administering license agreements is highly desirable.
• Active Real Estate License a plus
  
  
  

PHYSICAL DEMANDS:

Requires sufficient personal mobility and physical reflexes, to permit the employee to function in a general office environment and accomplish tasks and duties as outlined above.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

About Metronational

MetroNational is a private, family-owned real estate investment, development, and management company located in Houston whose core interest is Memorial City mixed-use development. The cornerstones of its business philosophy are teamwork, loyalty, integrity, and professionalism, which have led to winning several awards:

• Houston Chronicle Top Workplaces
• Houston Business Journal Healthiest Employers
• Houston Business Journal Best Places to Work
• Cigna Well-Being Award
• American Heart Association Fit-Friendly Worksite
• Mother-Friendly Worksite