What are the responsibilities and job description for the Direct Sales Supervisor position at Metronet?
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Direct Sales Supervisor
The primary function of the Direct Sales Supervisor is to develop, maintain and implement well-organized activities and local sales campaigns to maximize customer growth and retention in our ever-increasing competitive marketplace. Mentoring and training Direct Sales Associates to ensure all sales are installed on a regional level is a key function in this role.
ESSENTIAL JOB FUNCTIONS:
- Mentor a team of Internal and External Contractors and Channel Partners to become a cohesive unit while increasing productivity to exceed daily/weekly/monthly sales quota
- Conduct and supervise team training through a variety of methodologies, including side-by-side selling, webinar training, and classroom environment for new hires and existing DSA team members
- Participate in weekly market update meetings and provide performance reports and metrics to DSA Manager
- Work with local use customer care, Field Tech, and Operations teams to promote and install the sale of newly released products and services
- In coordination with Direct Sales Associates, help prospect and perform direct sales activities for new residential opportunities. Identify gaps in the sales process that needs to be streamlined
- Maintain consistent personal sales levels in the field while simultaneously supporting team members’ sales growth
- Recruit, prospect, and train new DSA associates and contractors on a consistent basis
- Accountable for the performance of the DSA team (internal contractors) on new sales volume, penetration % by LCP, multi-service attachment rate, GIG attachment rate, and new product attachment rate (Wi-Fi extenders, streaming TV, etc.)
- Other responsibilities as assigned by the DSA Manager and Director of Sales to improve sales performance and monthly KPIs
- This position requires a team leader approach to improve overall sales performance in addition to being an individual contributor to their own sales
JOB QUALIFICATIONS AND REQUIREMENTS:
- Bachelor’s degree preferred in Sales/Marketing, Communications, or Business, or equivalent experience
- 2 - 4 years of relevant sales and marketing experience
- Highly effective verbal and written communication skills
- Working knowledge of Microsoft Office Applications (Word/Excel/PowerPoint)
- Knowledge of Direct Sales practices in telecommunications or related industries
- 1 – 2 years of sales management experience is a plus
What we offer
An opportunity to fuel your passions. We offer a full benefits package, Health, Vision, and Dental with competitive pay and an aggressive 401k match up to 6%. You will have an opportunity to put your brand on paper and leave your mark on the Telecomm industry as we continue to grow rapidly!
Metronet is an equal-opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran
Join us and find out what it means to love your career!
At Metronet, we are the nation’s largest independently own 100% Fiber Optic company founded in the Midwest. We are customer-focused and provide cutting-edge fiber optic communication services, including fiber internet and full-featured Fiber Phone. We have been growing communities since 2005 and have built networks in more than 300 communities across 16 states.
We are proudly recognized as a Top Diversity Employer by Diversity Jobs in 2022. We believe in our people by growing their talent, offering career paths, advancement opportunities and skill development.
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