Director of Implementation

Position Overview

As Director of Implementation, you will manage a team of Implementation Specialists embedded in departments such as Operations, Medical Management, Finance and IT to ensure regulatory requirements are properly implemented. This team will shift current compliance requests from daily operating departments and assist Compliance and Regulatory division to meet mandated deadlines. You will partner with cross-functional teams to ensure the requirements are understood and new enhanced processes are developed. You will be responsible for the oversight of the implementations from start to completion, while communicating status updates and working closely with Regulatory and Compliance division who are the subject matter experts.

Job Description

• Manage, oversee and ensure accuracy and timeliness of the full project cycle of regulatory implementations from beginning through completion
• Oversee a team of Implementation Specialists for State and Federal products offered by MetroPlusHealth.
• Responsible for understanding implementation requirements and ensuring team is actively tracking the project to completion through QuickBase.
• Liaise with Regulatory and Compliance department as it relates to product readiness reviews, implementation, and ongoing oversight of activities.
• Collaborate with departments across the MetroPlusHealth organization to continually understand and optimize performance.
• Serve as subject matter expert in all functional areas in Regulatory implementations
• Responsible for analyzing complex Product benefits and system configurations
• Provide oversight on benefit implementations ensuring proper configuration.
• Monitor and evaluate project progress at each stage of the process.
• Manage deliverables and escalate gaps and barriers to Vice President of Product.
• Other duties as assigned

Minimum Qualifications

Professional Competencies

Salary : $180,000