Hotel Valet Captain / Valet Shift Lead - Nashville

Valet Shift Lead Position Summary:  The Valet Shift Lead Captain is a front-line position responsible for safely parking and retrieving vehicles for guests while offering excellent customer service.   Valet Shift Lead Duties and Responsibilities: Effectively and efficiently park customer vehicles  Return customer vehicles upon request in a timely fashion  Greet customers in a courteous manner; provide Premier customer satisfaction with a friendly demeanor and willingness to help  Communicate with customers and staff who have general inquiries about parking, parking locations, and guest services  Manage the valet podium  Use and maintain equipment properly, including keeping equipment clean  Manage keys  Perform basic math without use of a calculator  If applicable at the location, accept cash payments for valet services  Work independently and as part of the team  Observe safety precautions at all times  Accurately use claim check process to return the correct vehicle to each guest  In the absence of the Operations Manager or Operations Supervisor, ensure coverage is maintained and breaks are taken appropriately  Perform other duties as assigned  Valet Shift Lead Essential Functions: To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodations. Reasonable accommodations may be approved by the Human Resources department to enable qualified individuals with disabilities to perform the essential functions.  Incumbent must be able to   Stand for up to six (6) consecutive hours  Work outdoors in all weather conditions  Safely drive and park both automatic and manual transmission vehicles of all types and sizes   Move quickly and carefully throughout the parking area  Communicate effectively in spoken English with team members and customers  Incumbent must maintain a clean driving record and current, valid driver license  Valet Shift Lead Position Qualifications:  Skills and Abilities  Strong interpersonal skills; frequently communicate with team members and customers; must be able to exchange accurate information.  Ability to drive vehicles of all makes, models, and sizes  Reliability and responsibility  Education and Experience High School Diploma or GED preferred  Prior valet parking attendant experience preferred  Other Requirements Must be at least 18 years of age  Must be able to work a flexible schedule, including nights and weekends  Expected to constantly work in all outdoor weather conditions  Required to wear a uniform and follow appropriate grooming standards  Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, stand, and handle or feel. The employee is frequently required to reach and handle keys and may be frequently required to sit. The employee is regularly required to walk swiftly and occasionally required to stoop, kneel, and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Salary : $10 - $20