What are the responsibilities and job description for the Senior Vice President (SVP) of Operations position at Metropolis?
Job Description
Job Description
Job Title : Senior Vice President of Operations
Location : Open
Reports To : Executive Vice President of Operations
The Role :
Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.
The Position :
The Senior Vice President (SVP) of Operations will play a critical leadership role in driving the operational success of Metropolis, with a focus on scaling operations and achieving strategic growth objectives. This senior leader will be responsible for overseeing day-to-day operations, driving same-store growth, leading new location acquisitions, and enhancing customer experience through the deployment of innovative technology. The SVP of Operations will also lead a geographically dispersed team, ensuring alignment and effectiveness across the organization. This role is ideal for a dynamic leader who thrives in a fast-paced environment and is adept at managing complex initiatives and driving operational excellence.
Key Responsibilities :
- Driving Same-Store Growth : Lead efforts to achieve sustainable SS (same-store) growth by optimizing operational strategies, improving efficiency, and elevating customer satisfaction.
- New Location Acquisition & Growth : Spearhead the expansion of Metropolis by driving growth through the strategic acquisition of new locations, ensuring operational scalability and seamless integration.
- Customer Experience and Technology Deployment : Leverage innovative Metropolis technology to enhance the customer experience and foster growth, ensuring operational strategies align with customer-centric objectives.
- Project & Strategic Initiative Management : Manage and oversee key strategic projects and initiatives, ensuring their timely execution and alignment with company goals.
- Geographically Diverse Team Leadership : Effectively manage a geographically dispersed team, fostering a collaborative, high-performance culture while ensuring remote leadership success across different regions.
- Operational Excellence : Lead continuous improvement efforts across all operational areas, driving efficiency, cost-effectiveness, and service quality.
- Risk Management : Monitor operational risks and develop strategies to minimize disruptions and ensure business continuity.
- Budgeting & Financial Oversight : Oversee the creation and management of operational budgets, ensuring efficient allocation of resources to support strategic initiatives.
- Performance Monitoring & Reporting : Assess and report on key operational metrics, ensuring alignment with strategic goals and providing insights to the executive team.
- Compliance & Regulation : Ensure operational compliance with industry regulations, audit standards, and organizational policies.
Qualifications :
Key Skills :
LI-RH1 #LI-Onsite
Join us in making a difference as we build our future. Metropolis is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. Metropolis prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
