What are the responsibilities and job description for the Director of Operation position at Metropolitan Communications Service?
Benefits:
About Us:
Metropolitan Communications Inc. is a leading provider of critical communication solutions, specializing in the design, installation, and maintenance of Emergency Services Radio systems, BDAs, Repeater Systems, Vehicle builds, and various other systems. Our services are tailored to meet the unique needs of emergency services, schools, commercial enterprises, and industrial facilities. Located in Exton, PA, we are dedicated to delivering high-quality solutions that support safety and operational efficiency across diverse sectors. As we continue to grow, we are seeking a skilled Installation Specialist to join our team.
Position Overview:
Metropolitan Communications Inc. is seeking a motivated and results-oriented Director of Operations to join our dynamic team. The Director of Operations will oversee the day-to-day activities of the company’s Installation and Service departments, ensuring that the departments are managed and performing efficiently and effectively. The area of responsibility for this role is extensive and thus requires knowledge of various company processes. The ideal candidate must be competent and able to plan many kinds of operational activities. This individual must be an excellent leader who can discover and develop more efficient ways to run the operations. The goal is to safeguard and augment the efficiency of the Company’s operations to facilitate accelerating development and long-term success.
Key Responsibilities:
Required Qualifications:
Preferred Qualifications
Benefits:
How to Apply:
Submit your resume and a brief cover letter detailing your experience and achievements to poechsle@mcsradio.com. We look forward to learning more about you!
Metropolitan Communications Inc. is an Equal Opportunity Employer and values diversity in the workplace.
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Stock options plan
- Vision insurance
About Us:
Metropolitan Communications Inc. is a leading provider of critical communication solutions, specializing in the design, installation, and maintenance of Emergency Services Radio systems, BDAs, Repeater Systems, Vehicle builds, and various other systems. Our services are tailored to meet the unique needs of emergency services, schools, commercial enterprises, and industrial facilities. Located in Exton, PA, we are dedicated to delivering high-quality solutions that support safety and operational efficiency across diverse sectors. As we continue to grow, we are seeking a skilled Installation Specialist to join our team.
Position Overview:
Metropolitan Communications Inc. is seeking a motivated and results-oriented Director of Operations to join our dynamic team. The Director of Operations will oversee the day-to-day activities of the company’s Installation and Service departments, ensuring that the departments are managed and performing efficiently and effectively. The area of responsibility for this role is extensive and thus requires knowledge of various company processes. The ideal candidate must be competent and able to plan many kinds of operational activities. This individual must be an excellent leader who can discover and develop more efficient ways to run the operations. The goal is to safeguard and augment the efficiency of the Company’s operations to facilitate accelerating development and long-term success.
Key Responsibilities:
- Manage Operation of the Installation and Service Departments to include staffing, supervision, scheduling, development, evaluation, and performance.
- Promote a productive work environment with high employee engagement levels.
- Develop and implement key performance indicators, policies, and procedures to achieve organizational goals. Identify opportunities for improvement.
- Manage relationships/agreements with external partners/vendors.
- Establish quantitative and qualitative metrics, guidelines and standards by which the Company’s efficiency and effectiveness can be evaluated and then identify opportunities for improvement.
- Play an active role with senior management in decision-making as it pertains to efficient operation methods.
- Perform other related duties as assigned.
Required Qualifications:
- 10 Years experience in Two-Way radio, Telecommunications or related industry
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical, decision-making and problem-solving skills
- Extremely proficient in Microsoft Office Suite or related software
- Strong supervisor and leadership skills
Preferred Qualifications
- College Degree in Business Administration or equivalent.
- Previous experience as a Director of Operations in a related industry.
Benefits:
- 100% Premium paid medical, dental, and optical benefits.
- Life and AD/D Insurance
- Paid time off (PTO)
- 401(k) plan
- ESOP (Employee Stock Option Plan)
How to Apply:
Submit your resume and a brief cover letter detailing your experience and achievements to poechsle@mcsradio.com. We look forward to learning more about you!
Metropolitan Communications Inc. is an Equal Opportunity Employer and values diversity in the workplace.
