What are the responsibilities and job description for the Case Worker, Crisis Intervention position at Metropolitan Council On Jewish Poverty?
FLSA : Non-Exempt
Benefits : Eligible
Hours Per Week : 40 / Full-time
Met Council is America's largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 325,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence program, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 120 food pantries, affordable housing sites, and JCCs provide services directly in neighborhoods across New York City.
Position Summary :
The Case Worker, Crisis Intervention will provide direct services to clients including intake and assessment, information and referral, advocacy, and financial assistance through the agency application for emergency cash grant assistance. Additionally, this role will provide appropriate screenings and referrals to internal programs within Met Council to ensure comprehensive supports and assistance based on the unique needs of clients.
Please note : This position is based on-site, 4 days per week, and remote, 1 day per week. Primary locations for this position include the Brooklyn Hub located in Boro Park and Met Council's main office located in the Financial District.
Principal Responsibilities :
- Conduct intake and assessments on clients for emergency cash grant assistance towards needed financial assistance, such as rental arrears, utility turn offs, and other eligible household expenses.
- Help to determine client's eligibility for assistance by working with client to complete agency application and obtain all required documentation to verify assistance needed.
- Assist clients in completing Met Council applications and gathering necessary documentation, and where appropriate, grant clients financial assistance.
- Recognize and adhere to professional roles and boundaries, able to assess client's capacity to carry out mutually decided upon, realistic goals. Participate in weekly individual supervision meetings, as well as weekly and monthly team meetings.
- Represent agency in meetings as needed.
- Assist with Crisis Call Center as needed.
- When necessary, complete assigned phone appointments from agency Call Center and crisis information and referral assistance to answer caller questions and assess callers for Met Council services, as well as connect to external partner agencies and other social service programs for assistance.
- Ensure accurate inputting of required grant data and client information (into agency electronic database and other required systems) as well as maintain required paperwork for all clients and their applications in a timely and efficient manner.
- Provide information and referrals to resources in the community, case worker services, including assisting clients with applying for benefits, housing, and other services.
- Other job-related duties as assigned.
Competencies :
Skill and Education :
Compensation : $45,000 - $50,000 per year.
Benefits : Major medical, dental, vision and life insurance; pre-tax commuter benefits; FSA; 403(b) with employer contribution; plus generous vacation, sick leave and holidays.
Salary : $45,000 - $50,000
