What are the responsibilities and job description for the TEMPORARY CLIENT FACILITATOR, PLAZA OFFICE position at Metropolitan Family Service?
Job Details
Job Location
MFS PLAZA OFFICE - Portland, OR
Salary Range
20.80 - $21.42 Hourly
Description
Position Title : Client Facilitator - Temporary
Reports To : Lead Client Facilitator
Location : MFS Plaza Office located at 919 NE 19th Ave, Ste. 200, Portland, OR 97232
Dept / Program : MFS Cash Oregon FTE : 16 - 30 hours per / week Limited duration :
January 2025 - April 2025
Status : Non-exempt
Created : September 2024
General Description :
Metropolitan Family Service position descriptions are guidelines. They are not intended to identify every task that an employee will be asked to complete. They are intended as a general outline of the essential work responsibilities and qualifications of the position.
This is a temporary, limited duration position, working from approximately January 15, 2025 and ending on or before April 30, 2025. The position hours will vary from 16-30 hours per week and position requires availability as follows : Wednesday through Sunday 8 : 30 am - 5 : 00 pm and on Monday 12 : 30pm - 8 : 00pm. This position does not offer benefits.
Values :
- We use creative and proactive problem solving to build and sustain dynamic community-based programs and quality services.
- We believe in the potential of families and individuals at all life stages and focus on prevention, wellness, and independence.
- We build strong relationships by collaborating with our funders, partners, and highly trained volunteers, always striving for an extensive commitment to diversity.
General Function :
Under the supervision of the MFS Cash Oregon Lead Client Facilitator, the Client Facilitator will provide the first point of contact for the public who come to the MFS Cash Oregon Tax Site at 919 NE 19th Ave, Ste 200, Portland Oregon 97232. The Client Facilitator is responsible for checking in and assisting clients through the intake process. The Client Facilitator will answer phone inquiries and in person questions, and will also provide data entry support.
CORE VALUES
Equity & Social Justice
Collaboration and Teamwork
Qualifications
Essential Duties and Responsibilities
Knowledge, Skills and Abilities Required :
Education and Experience Requirements :
Other Requirements :
Personal transportation allowing for travel within the Portland Metropolitan area in a timely manner. If driving a personal vehicle must maintain a valid driver license for the state of residency, personal auto liability insurance coverage and a driving record permitting coverage under the agency auto liability policy.
MFS requires all employees and volunteers to complete a criminal background check which includes a fingerprint background check. We review the results of all background checks individually and consider all of the circumstances of any issues that arise in a background check during the hiring process.
Metropolitan Family Service is committed to building a diverse workforce to broaden and deepen our work in the communities we serve. We strongly urge candidates from communities of color, disability, LGBTQIA2S linguistically diverse populations, older adults and military veterans to consider application to our positions. MFS is an Equal Opportunity Employer.
Work Environment :
Work is normally performed in a collaborative classroom / office environment and / or at other locations as deemed necessary. May require occasional early morning, weekend or evening work. Position requires regular use of computer, telephone, fax machine, scanner, copier and may require accessing locations by use of stairs.
Application Instructions :
You may apply using our online application system If you are unable to apply using our online system you may mail your resume to MFS, 919 NE 19th Ave, Ste. 200, Portland, OR 97232. Please note the position title for which you are submitting your resume.
Salary : $21 - $21
