Intervention Specialist for Adult Protective Services Program

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are now hiring for eight full-time Intervention Specialist to join our Metropolitan Family Services Adult Protective Services team! These positions will primarily serve the Illinois Department on Aging (IDOA) Area 13 Suburban Cook County - South Suburbs, Chicago Northside sub area 1-4, and Skokie but can be asked to cover other service areas based on programmatic need.

SALARY: The average starting salary for this position will fall in the range of $50,000 and $55,000 annually. Where candidates fall in this range will be based on skill and experience level.

Essential Job Functions

• Using intermediate level skills, conducts comprehensive client assessment: works with more complex cases.
• Develops a written service plan with the client to meet client need, specifying goals to be achieved and services to be pursued.
• Supplements/service plans to meet client needs.
• As appropriate, provides advocacy, case management, and supportive counseling to individuals, families, and groups in coping with environment and interpersonal relationship issues.
• Uses expanded knowledge of resources and helps clients utilize them. Works collaboratively with community resources.
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Reassess and monitor client situation and adequacy of service plan.
• Collaborates and participates with other program staff in the planning and implementation of service plans.
• With supervisory approval, authorizes limited amounts of financial assistance to own clients.
• Identifies systems issues and reports to Program Director as appropriate. May work with community groups and may carry a special community assignment.
• Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
• Up to 10% other duties as assigned by supervisor.
• Works effectively with diverse staff and service populations.
• Develops the knowledge and skills needed to address the complexities of ANE and collaborate with community resources to reduce risk.
• Works with supervisor/s, other staff members, support staff and/or student/s to meet the day to day needs and goals of the program.
• Handles emergency and crisis situations within target population which may include appropriate use of financial assistance and engagement of first responders.
• Covers the APS Intake Line and the APS Afterhours Line on a rotating basis taking intakes, addressing inquiries, and providing referrals.
• Provides community outreach activities to raise awareness of APS program.
  
  

Qualifications

• Bachelor's Degree in Social Work or related field from an accredited college or university.
• One year of case management experience in a social service or healthcare setting.
• Demonstrated ability to render adequate service to clients and to organize and manage job efficiently.
• Requires mobility to work with community-based caseload.
• Ability to maintain assigned community and home-based services.
• Ability to work effectively with diverse individuals and groups.
• Ability to work evening and weekend hours as needed.
  
  

PHYSICAL DEMANDS

• Insert from JD, most will be:
• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.
  
  

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here!

Some Highlights Include

• Blue Cross and Blue Shield Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
  
  

And so much more! Make sure you click here to see the full suite of benefits offered!

More About Us

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.