Public Information Manager

Position Description

The Public Information Manager oversees and assists with professional, creative, and technical work involved in disseminating information regarding a department, agency, or service of the Metropolitan Government.

Metro Waste Services provides waste and recycling for the residents of Nashville-Davidson County and some surrounding areas. Our operation is centered around meeting our customers' needs and attaining safety and professionalism at the same time.

Typical Duties

• Oversees and participates in the promotion of programs, services, and events occurring within the department.
• Reviews and approves release of information about the department, service, or activity.
• Coordinates activities with printing firms, consultants, or other agencies.
• Approves distribution of articles and other materials for release to the news media.
• Conducts interviews as needed.
• Determines the presentation method, format, and style.
• Writes and reviews public service announcements, news and feature articles, and other informative pieces.
• Proofreads and edits materials submitted for publication.
• Assists with crisis situations within the department.
• Briefs department leadership on significant matters.
• May respond to the scenes of major incidents.
• Supervises and assigns duties to employees.
• Ensures employees perform work in a correct and efficient manner.
• Evaluates employee performance; Counsels with and corrects employees, as needed.
• Trains employees and performs administrative duties as needed.
• Formulates policies and procedures involving public contact by the department's employees and submits them to management.
• Maintains records and files on news releases and public service announcements.
• Writes letters and memos.
• Responds to questions from the public concerning published items, programs, or services as needed.
• Develops and coordinates exhibits and displays.
• Makes personal appearances or speeches as needed.

Minimum Qualifications

Bachelor's Degree from an accredited college or university and five (5) years of public relations, journalism, or related experience.

"For this specific position, substitution will not be considered”.

Preferred Experience, Knowledge, Skills, and Abilities

• Knowledge of the principles, practices, laws, and other regulations governing the publication of written material
• Experience working in public relations
• Ability to plan, organize, and direct various public relations programs
• Ability to keep accurate records and write various correspondence

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

Full-time, Civil Service positions -
10 Vacation Days per year (increasing after 5 years of service)
1 Sick Day per month
12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -
20 vacation days per year
3 Personal days per year
1 Sick Day per month
12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.