What are the responsibilities and job description for the Commercial HVAC Service Technician - Twin Cities Metro position at Metropolitan Mechanical Contractors, Inc.?
Job Title : HVAC Service Technician
Supervisor : Service Manager, Eden Prairie
FLSA Status : Non-Exempt / Hourly
Union : Local 539 or Local 455
Summary :
MMC's Service department is the largest mechanical service department in Minnesota. Our project managers manage large portfolios of "complicated" buildings. MMC prides itself on building strong customer relationships. As a HVAC Service Technician, you will be responsible for delivering effective, efficient, and timely delivery of MMC's services to multiple customers within an assigned geographic territory. You will be provided with a company van and tools and are required to travel to a variety of customer sites to maintain commercial properties. You will be required to repair, retrofit, and install commercial HVAC equipment. You will be working in a team and will be the daily face-to-face contact that develops strong lasting customer relations.
Job Specifics :
- Display quality customer Service skills
- Working knowledge of systems and troubleshooting
- Capable of working independently with good time management
- Strives for positive metrics results
- Completes preventative maintenance and repairs per work order requirements. Self performs the following duties in compliance with company procedures, regulatory requirements, and safety standards.
- Fully utilizes technology (tablet, smartphone) to :
- Access and complete work orders including notes on services provided.
- Create and submit Service Reports and Quality Inspection images and reports.
- Submit timesheets & expense reports.
- Obtains necessary materials and supplies to complete all tasks.
- Creates a positive climate with the client, provides and generates customer satisfaction.
- Maintains timely and consistent communications with customer and internal support teams.
- Provide exceptional customer service with the goal of maintaining and strengthening client relationships and agreements.
- Contribute and work well with a strong, passionate team.
Qualifications and Experience :
Physical Requirements :
Company Overview :
It's what's INSIDE that counts...
From immense construction projects that involve complex mechanical systems to custom service projects that require faster builds and reliable 24-hour service, Metropolitan Mechanical Contractors, Inc. (MMC) is your single source solution.
For more than 60 years, Metropolitan Mechanical Contractors, Inc. (MMC) has been designing, building and maintaining mechanical systems for some of the most well-known buildings in the Midwest. We are a fully-integrated large commercial mechanical contractor. We employ the industry's best talent of engineers, tradesmen, project managers, customer support and office staff.
Why work at MMC?
We Work As a Team. MMC fosters a culture of collaboration and continuous improvement. We operate as a team to ensure the best experience for our clients, contractors and employees.
We Are Committed to Our Employees. At MMC, you are encouraged to :
Salary / Benefits :
Equal Opportunity Employer, including disabled and veterans.
