Assistant Conductor

Description

• Supervise other train crew members.
• Communicate information to passengers, crew and other railroad employees in person and via onboard communication channels.
• Enforce and abide by train safety rules.
• Operate train doors at station stops and assist customers on and off trains as necessary.
• Observe, interpret, and relay signal information to engineers.
• Read, understand, and comply with bulletin orders, general orders, and other applicable rules of the Transportation Department.
• Provide flag protection on Right of Way.
• Assist with yard switching duties and making up trains (e.g., operate switches and couple air hoses and electrical cables).
• Responsible for on the job training and supervision of conductor trainees.
• Manage emergency situations - respond to medical emergencies, equipment breakdowns and direct the evacuation of passengers if necessary.
• Verbally direct the movement of trains.
• Provide professional customer service to passengers.
• Compute and collect fares, sell tickets, make change, and prepare accurate cash reports for timely submission.
• Register for duty on time.
• Prepare trains for service and conduct job safety briefings.
• Other duties as assigned.

• Minimum of a High School Diploma, General Equivalency Diploma (GED), or Test Assessing Secondary Completion (TASC).
• External Applicants must have a minimum of two (2) years of verifiable work experience involving customer service and/or cash handling.
• Active Metro-North Employees must have a minimum of one (1) year of experience in their current position upon applying; must satisfy their department promotion/transfer policy and must have completed all formal training commitments, including any applicable on the job training (e.g., Signal Trainee, Foreman in Training, etc.) or required lock-in periods.

• Professional experience working in a leadership or supervisory capacity or a position requiring initiative and responsibility.
• Some prior mechanical experience.
• Associate degree or higher.

• Ability to quickly and accurately perform basic mental mathematical calculations; reading comprehension; interpersonal skills; customer service oriented; mechanical aptitude; skilled in exercising independent judgment; ability to anticipate and analyze problems and take corrective actions; must be able to evaluate a situation to make decisions and work under pressure; written and verbal communication skills; ability to multi-task; must be able to function effectively under changing priorities; leadership skills; knowledge of operating and safety rules; knowledge of physical characteristics; must be safety conscious; time management skills; ability to follow instruction and take direction.

• Regulated by hours of service law; must pass periodic written and physical examinations.
• Must maintain licensing requirements.
• Must comply with all uniform requirements and components.

• Must successfully complete Metro-North’s Assistant Conductor training program. After successful completion of this training, individuals will work as Assistant Conductors for 12-16 months, before entering mandatory Conductor Promotional training.
• Must successfully complete Metro-North's Conductor Promotional training program and all licensing requirements as prescribed by CFR.
• Training involves classroom instruction, field training, on-the-job training and homework assignments. Must become qualified on the Rules of the Operating Department (Book of Rules Qualified) and pass all qualifying written and performance tests during the training program.

• Health care benefits, including medical, dental, and vision plans
• Employee Assistance Program
• Welfare Benefits, including basic and optional life, dependent life, basic and optional Accidental Death and Dismemberment Insurance
• Disability benefits
• Flexible Spending Accounts, including a Health Care Account and Dependent Care Account
• Retirement benefits, including a retirement plan, 401(k) and 457 savings plans

Salary : $30 - $43