What are the responsibilities and job description for the Client Service Representative - Front Desk position at Metropolitan Veterinary Associates?
Description
Join a hospital where your growth matters ! Our state-of-the-art 25,000-square-foot facility is home to 13 specialty departments , offering top-tier medicine and cutting-edge diagnostics. We provide unmatched opportunities to advance your skills , collaborate with leading specialists , and make a meaningful impact on pets and their families.?
About the Customer Service Representative Role :
We are looking for a Customer Service Representative to join our growing team! As the first point of contact for clients and patients, you will ensure a welcoming, professional, and efficient experience. This role will be at our Front Desk as well as our Cancer Center.
Schedule & Compensation
Schedule :
Sunday 8a-6p, Front Desk
Wednesday 7a-4p, Front Desk
Thursday 8a-6p, Cancer Center
Friday 8a-6p, Front Desk
Compensation : Starts at $18 / hr 15% Shift Differential on the scheduled Sunday
What You'll Do
- Providing a warm and kind first impression to clients and pets.
- Communicating professionally with clients and team members, both verbally and in writing.
- Scheduling appointments, answering phones, and managing client inquiries.
- Updating patient records and maintaining accurate client information.
- Assisting with patient admits and discharges, as well as processing payments.
- Supporting the cleanliness and organization of the hospital.
- Managing multiple tasks in a fast-paced, team-oriented environment.
Requirements
Our top tier benefits include
At MVA, YOU are our priority. If you're looking for a career where you can thrive, grow, and truly make a difference , we'd love to have you join our team!?
ACP1
Salary : $18
