What are the responsibilities and job description for the Mobile Device Administrator (5845) position at MetroStar?
As Mobile Device Administrator, you'll work with team members to complete annual inventory and mobile device deployment, with the goal of assisting the continuous improvement of IT Services to our government customer.
We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.
If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!
What you'll do:
- You'll work with team members to complete annual inventory and mobile device deployment
- You'll also provide troubleshooting and log in support to end users
- You'll provide day-to-day support of laptops, tablets, and other mobile devices
- You'll update reports and documentation
- You'll integrate lessons learned to processes and procedures
What you'll need to succeed:
- An active Secret security clearance with ability to obtain a Top Secret
- A bachelor's degree
- 3 years of experience with mobile devices, including laptops and tablets
- 2 years of experience in a customer facing and fast paced environment
- Knowledge/experience in troubleshoot IT issues, providing end user support, asset management, and securing mobile devices
- An understanding of managing tickets, communicating via email, and proficiency using MS Excel.
- Strong attention to detail, process improvement, and accountability
Open Until Filled
If a projected salary range is posted for this position, it represents the typical salary range for this position and is just one component of MetroStar's total compensation.
Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.
Benefits: All full-time employees are eligible to participate in our benefits programs:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (PTO) and holidays
- Parental Leave and dependent care
- Flexible work arrangements
- Professional development opportunities
- Employee assistance and wellness programs
Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.
What we want you to know:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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