What are the responsibilities and job description for the Site Account Manager position at Metso Outotec?
Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date: 05/15/2024
Introduction
The Account Manager Services is responsible for executing Yearly Sales Plan which includes Spares, Wears and Services for Mining and Industrial segments within assigned territory. The Account Manager role is one that requires high collaboration with many other Metso resources during day-to-day business development as well as during implementation of customer-specific sales strategies. The Account Manager, Services is responsible for developing and maintaining long-term relationships with customers at every organizational level.
What you’ll do
Execute individual sales plan for all Services product lines for Mining and Industrial Mineral segments within assigned territory by creating opportunities and generating sales from existing and new accounts.
Continuous face-to-face contact with customers is required.
Through close collaboration with the assigned products’ support resources, analyze Metso’s market potential within the assigned territory and develop specific business growth strategies and action plans that will lead to market share growth and realization of territory sales plan.
Develop a clear understanding of equipment installed base and customer spend on Spares, Wears, Field Service & Repairs related to equipment installed base; and effectively document and communicate this information to management, product support and customer service personnel.
Responsible to provide timely and accurate information for the development of market-pricing strategies aimed to increase Metso’s competitiveness and drive our business growth within territory across all Metso product lines.
Establish and maintain a good company image within territory by providing exceptional customer service, a professional business attitude, up-to-date product knowledge and thorough understanding of customer operations, needs and challenges.
Be alert for new equipment opportunities and forward details to capital equipment sales team in timely manner. Assist capital equipment sales team with introductions to appropriate customer contacts and participate in projects and opportunities as needed.
Who you are
Bachelor of Science degree in any Engineering discipline and/or equivalent equipment, spares & wears sales/service related experience in progressively responsible positions preferred.
Familiarity with minerals processing equipment and systems applications in mines and quarries combined with a minimum of 6 to 10 years of mining or construction sales experience is required.
Specific sales, operations and/or maintenance experience associated with field service and equipment repair, crushing & screening, bulk material handling, pyro processing and grinding equipment is a major plus.
Ability to travel frequently. Extensive overnight travel to locations locally and in remote areas is required. Minimum of 25% overnight travel is required.
The employee must occasionally lift and/or move up to 75 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Use of keyboards, telephones, copiers, telefax, visits and movement through shops, and travel experiences.
Must be able to effectively communicate verbally.
Must have a valid driver’s license.
What's in it for you
Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, meal benefits, car/bicycle benefits, and engagement surveys.
Annual bonus - global incentive programs tied to business and performance targets.
Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
Get in touch
Want to rise above the possible with us? Click ‘Apply now’ to leave your application.
For additional information, please contact Charline Avila, Talent Acquisition Specialist charline.avila@metso.com
We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.
Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date: 05/15/2024
Introduction
The Account Manager Services is responsible for executing Yearly Sales Plan which includes Spares, Wears and Services for Mining and Industrial segments within assigned territory. The Account Manager role is one that requires high collaboration with many other Metso resources during day-to-day business development as well as during implementation of customer-specific sales strategies. The Account Manager, Services is responsible for developing and maintaining long-term relationships with customers at every organizational level.
What you’ll do
Execute individual sales plan for all Services product lines for Mining and Industrial Mineral segments within assigned territory by creating opportunities and generating sales from existing and new accounts.
Continuous face-to-face contact with customers is required.
Through close collaboration with the assigned products’ support resources, analyze Metso’s market potential within the assigned territory and develop specific business growth strategies and action plans that will lead to market share growth and realization of territory sales plan.
Develop a clear understanding of equipment installed base and customer spend on Spares, Wears, Field Service & Repairs related to equipment installed base; and effectively document and communicate this information to management, product support and customer service personnel.
Responsible to provide timely and accurate information for the development of market-pricing strategies aimed to increase Metso’s competitiveness and drive our business growth within territory across all Metso product lines.
Establish and maintain a good company image within territory by providing exceptional customer service, a professional business attitude, up-to-date product knowledge and thorough understanding of customer operations, needs and challenges.
Be alert for new equipment opportunities and forward details to capital equipment sales team in timely manner. Assist capital equipment sales team with introductions to appropriate customer contacts and participate in projects and opportunities as needed.
Who you are
Bachelor of Science degree in any Engineering discipline and/or equivalent equipment, spares & wears sales/service related experience in progressively responsible positions preferred.
Familiarity with minerals processing equipment and systems applications in mines and quarries combined with a minimum of 6 to 10 years of mining or construction sales experience is required.
Specific sales, operations and/or maintenance experience associated with field service and equipment repair, crushing & screening, bulk material handling, pyro processing and grinding equipment is a major plus.
Ability to travel frequently. Extensive overnight travel to locations locally and in remote areas is required. Minimum of 25% overnight travel is required.
The employee must occasionally lift and/or move up to 75 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Use of keyboards, telephones, copiers, telefax, visits and movement through shops, and travel experiences.
Must be able to effectively communicate verbally.
Must have a valid driver’s license.
What's in it for you
Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, meal benefits, car/bicycle benefits, and engagement surveys.
Annual bonus - global incentive programs tied to business and performance targets.
Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
Get in touch
Want to rise above the possible with us? Click ‘Apply now’ to leave your application.
For additional information, please contact Charline Avila, Talent Acquisition Specialist charline.avila@metso.com
We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.
Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial
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