What are the responsibilities and job description for the Site Account Manager position at Metso?

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date : 03 / 31 / 2025

Introduction :

We are seeking an experienced Site Account Manager for our North and Central America (NCA) region to join our Sales and Services team. In this role, you will build and maintain active long-term relationships with key decision makers at customer site level and continuously promote Metso's value-added offering. Create a healthy business with high customer satisfaction with the site account.

In this position, you will report to the Senior Manager, Site Account Management, West USA, who is based in Mesa, AZ.

This position will ideally be located in Mesa, AZ, however, we offer hybrid options and will potentially involve up to 75% of travel.

What you’ll do :

Responsible to deliver profitable business growth from allocated sites
Responsibility to create the relationship with the key people at the site and share those with the organization connecting key interfaces
Focuses on after-market business, yet is able to identify the investment / capex opportunities and is responsible to convey the customer requirement to capex sales
Plans and has full visibility to the activities of any Metso function at the site
Seeks and coordinates for best resources and channel to be used for customer facing activities
Understands customer business and is capable of arguing Metso's added value
Drives site sales activities together with cross organizational site account team and understands customer's CapEx and OpEx related decisions and buying timetable
Drives account planning and implementation (strategy, relationship, site level budgeting activity plan, sales roadmap and plan)
Maintains and shares information of installed base, performance and shutdown schedules and plan
Orchestrates customer satisfaction surveys and closed loop activities and ensures continuous improvement activities
Supports accounts receivable and payment collections
Active member of MA Key Account / Global Key Account Team I / A
Performs other tasks as directed.

Who you are :

Bachelor of Science degree in any Engineering discipline and / or equivalent, spares & wears sales / service-related experience in progressively responsible positions preferred.

Familiarity with minerals processing equipment and systems applications in mines and quarries combined with a minimum of three to five years mining or construction sales experience is required. Specific sales, operations and / or maintenance experience associated with field service and equipment repair, crushing & screening, bulk material handling, pyro processing and grinding equipment is a major plus.

Ability to travel frequently. Extensive overnight travel to locations locally and in remote areas is required. Minimum of 50% overnight travel is required.

Strong leadership and relationship building skills, a bias for action and detail-oriented behaviors are required. As well as strong communication, co-operation, interpersonal and presentation skills to manage internal and external interfaces.

A high level of computer skills is essential – MS Excel, Word & Outlook.

A highly motivated, self-starting individual with the ability to plan, organize, work under stress, meet deadlines and work independently is required.

Ability to work in a team atmosphere.

Must be capable of effectively and accurately work on several projects at one time, and organizing, prioritizing tasks and working in a fast-paced environment.

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; reach with hands and arms; and talk or hear.

The employee is occasionally required to stand, walk, and climb or balance.

Must be physically able to climb onto structures stairs, ladders, scaffolds at jobsites, customer facilities, industrial plants and mines, inspect equipment for failure and process analysis and enter equipment access points.

The employee must occasionally lift and / or move up to 75 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Use of keyboards, telephones, copiers, telefax, visits and movement through shops, and travel experiences.

Must be able to effectively communicate verbally.

Must have a valid driver’s license.

Apply for this job

Receive alerts for other Site Account Manager job openings

Site Account Manager

What are the responsibilities and job description for the Site Account Manager position at Metso?

What is the career path for a Site Account Manager?

Job openings at Metso

Not the job you're looking for? Here are some other Site Account Manager jobs in the Mesa, AZ area that may be a better fit.

We don't have any other Site Account Manager jobs in the Mesa, AZ area right now.

AI Assistant is available now!