What are the responsibilities and job description for the Remote Insurance Producer Job at Metzen Agency in Santa Ana position at Metzen Agency?
Join us and grow your career to new heights. Hector Gonzalez- Farmers Insurance Agency in SANTA ANA, California, is looking for a confident, experienced individual to join our team. In this Full-Time position, you will be responsible for selling and promoting our products. We are a dedicated and driven team with a focus on providing each of our customers with amazing customer service. If you are looking for a new opportunity to grow, this may be the role for you. Your positive attitude and knowledge of products and services will make you an amazing asset to our customers. If you are ready to grow your sales career, Apply Today!
Annual Base Salary Bonus Opportunities
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Responsibilities
- Process customer policy change requests.
- Handle all incoming claim calls from customers and follow-up.
- Complete Evidence of Insurance requests.
- Take premium payments from customers.
- Ask each customer for referrals and explain our referral program.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Share training and education knowledge and expertise with team members.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Maintain knowledge of new products and services.
- Prospecting and generating new business through leads & referral sources.
- Provide exceptional customer service and support.
- Be outstanding at relationship building.
- Develop and maintain client relationships.
- Cold call, direct email and perform other lead generation activities.
- Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
- Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
- Maintain phone time or sales quotas as determined by management.
- Grow sales revenue by utilizing phone, email and potential client lists.
- Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.
- Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
- Work independently and as part of a team.
- Develop and implement new marketing and sales strategies.
- Participate in regular team meetings and brainstorming sessions.
- Attend training and continuing education courses.
- Handle customer renewals.
Requirements
J-18808-Ljbffr
