Shift Leader - Culver's

CULVER'S® JOB DESCRIPTION

Shift Leader

JOB SUMMARY

Runs shifts efficiently and continually motivates team members to ensure that every guest who chooses Culver's® leaves happy.

ESSENTIAL FUNCTIONS

• Runs shifts effectively to ensure quality products, guest service and restaurant cleanliness meet Culver's standards.
• Demonstrates proper product quality control, presentation and hold times.
• Reviews daily deployment sheet and adjusts to ensure team efficiency while maintaining labor costs.
• Performs restaurant opening and closing procedures effectively.
• Routinely monitors and coaches team on safety best practices related to the Culver's hazard communication program and workplace safety.
• Demonstrates proficiency on all restaurants positions.
• Trains team effectively on all restaurant positions.
• Empowers team to handle guest comments the Culver's way.
• Ensures team is knowledgeable concerning products and guest service.
• Demonstrates and ensures team is following the standards of uniforms and appearance.
• Ensures proper follow up of visitation and full field reports, including but not limited to cleanliness, hospitality, and ground appearance.
• Administers team member breaks according to federal and state legal requirements.
• Assists team members with mis-punches, voids, discounts, and other managerial POS
• Performs daily morning, afternoon and evening restaurant tours effectively.
• Runs financial report, counts afternoon drawers, enters drawer pickups and completes daily deposits.
• Accesses financial information and completes weekly sales and labor during their shift.
• Monitors daily inventory levels to ensure adequate supply for shift based on current restaurant sales.
• Ensures shelf life, First In-First Out method of inventory rotation and tempering sheet is maintained accurately.
• Ensures the accurate completion of the Quality Control / Safe Food Checklist.
• Ensures team practices proper personal hygiene and demonstrates food safety practices.
• Assigns and follows up on weekly and monthly odd jobs to team.
• Demonstrates positive and effective role modeling for all team members through appearance and attitude
• Attends all manager and team member meetings.
• Follows restaurant policies and procedures consistently.
• Ensures proper product waste documenting on every shift.
• Uses radiant for cash counting procedures.
• Runs daily POS labor reports.

QUALIFICATIONS

PHYSICAL ABILITIES

MANAGEMENT LEADERSHIP SUCCESS FACTORS

PI257154011