What are the responsibilities and job description for the Director of Sales and Marketing - Providence Marriott Downtown position at Meyer Jabara Hotels?
Job Title: Director of Sales and Marketing
Department: Sales
Reports To: General Manager
Direct Reports: Sales Team
Salary: $100K to $120K
Bonus: 35% of Salary
Interested applicants should send cover letter and resume to: ProvidenceMarriottHR@marriottprovidence.com
Must be authorized to work in the United States of America.
Do you have the J-Quality? MJH wants to know: https://www.youtube.com/watch?v=qAGd0FhBqJs
Position Summary: Develop and implement the total sales and marketing effort of the hotel, including securing new accounts, maintaining existing accounts, supervising activities of sales personnel, and executing sales and marketing strategies to maximize the profitability of the hotel while maintaining customer satisfaction. If you believe you have the J Quality click through to apply.
Essential Functions:
Direct the activities of hotel sales team, providing leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of hotel sales/revenues.
Develop and maintain relationships with key clients in order to produce group and/or convention business, to include room sales, food and beverage sales, and catering /banquet services.
Develop and manage the departmental budget and monitor sales activities/performance to ensure actual sales meet or exceed established revenue plan and to accurately report variances/projections to management.
Direct the scheduling of conventions and business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
Develop hotel level tactical sales plans to support overall system wide sales plans/strategies and programs.
Develop and maintain great relationships with officials and representatives of local community groups and companies, and attend out-of-town conventions to generate convention and group business.
Assist the General Manager in the development and update of the hotel level business plan to include input on sales goals and plans that support the overall business and sales strategies of the company.
Hire, train, and provide career development for all sales personnel; conduct performance evaluations, and provide feedback to employees.
Ten years of experience in sales or marketing to include five years in a hospitality or hotel sales program. Supervisory experience is desirable.
Desired skills to include interpersonal skills, the ability to motivate and manage others, effective communication and organization skills, and must be customer service oriented.
Experience and Education:
5 years of progressive experience in a hotel or a related field required
Previous experience in hotel sales required
High School diploma or equivalent required
College degree preferred
Customer Service experience required, hotel experience preferred
Previous supervisory experience required
Valid driver’s license required
Previous experience with catering sales a plus
Requirements:
Work Environment – Ability to work:
With various pieces of equipment such as computer, copier, fax machine, scanner, telephone, other office equipment
Ability to work with various software programs, such as those provided by the brand, company i.e. Microsoft products
Under variable temperature conditions
Under variable noise levels
Office setting although role will require visits to clients so indoor/outdoor time and driving to meetings
Physical Requirements:
Long hours sometimes required
Sedentary work - Exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
Ability to work under variable temperatures and noise levels
Near Vision - The ability to see details at close range
Ability to bend, stretch, twist or reach with your body and arms
Must be able to stand and/or walk for extended periods of time
Mental Requirements: Oral and Written Comprehension and Expression - Must be able to convey information and ideas clearly in English
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
Mathematical Reasoning - Must be able to work with and understand financial information and data, and basic arithmetic functions
Must be able to prioritize departmental functions in order to meet due dates and deadlines
Multi-lingual skills helpful
Essential Duties and Functions:
Approach all encounters with guests and employees in a friendly, service-oriented manner
Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working
Comply at all times hotel’s policies and procedures to encourage safe and efficient hotel operations
Positively interact with hotel guests
Anticipate guests’ needs, and respond promptly
Conduct effective sales programs in established group markets
Budget and achieve sales goals
Conduct competitive market research
Motivate department staff to perform an effective outside sales program
Develop and implement new, special market programs
React to relevant current business trends, market conditions, and local area special events
Evaluate potential business for existing and new markets
Adapt to individual property’s group market needs
Maintain open door policy
Assist in preparing weekly payroll
Check and respond to electronic communications in a timely fashion
Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention
Supervise staff including; interview, hire, schedule, train, develop, empower, coach & council, recommend and conduct performance and salary reviews, resolve problems, provide open communications, recommend discipline & termination as appropriate
Prepare daily/weekly schedule and set priorities, while scheduling time effectively
Monitor quarterly and yearly sales goals
Prepare all weekly reports and activities in Sales department
Revise and adjust market plan on a quarterly basis or as much as needed throughout the year according to changing business trends
Monitor the implementation of plans and actions according to an effective time schedule
Maintain effective communication with all hotel departments
Conduct effective meetings
Oversee all departmental operations and employee performance
Non-Essential Duties:
Lead and conduct department meetings/attend hotel meetings
Other duties as assigned
By continuing, you certify that information given is true and complete and that in the event of employment, you understand that any willful omission or misrepresentation may result in discharge. You also understand that this application is not intended to be, a contract of employment. You also authorize investigation of all statements contained in your resume as may be necessary in arriving at an employment decision. Meyer Jabara Hotels is a national company and operates a number of websites. By applying for employment, using the website your data will be transferred and processed at the location you applied for a position. If you agree and believe you have the J Quality, please select I agree button below. Thank you for your interest.
This job description reflects management’s assignment of essential functions, and does not restrict management’s right to assign or reassign other duties and responsibilities to the restaurant server at any time.
I have read the job description above and understand the requirements. I have the ability to perform all of the functions listed above. Furthermore, I understand that this is not to be construed as an employment contract, nor does this job description necessarily include all the essential functions of the position. The hotel reserves the right to modify, add or remove elements from this job description at any time.
Providence Marriott Downtown ◈ 354 Rooms
One Orms Street, Providence, Rhode Island, 02904, USA
Managed by Meyer Jabara Hotels: https://www.meyerjabarahotels.com
Salary : $100,000 - $120,000