What are the responsibilities and job description for the Repair Service Technician position at Meyer Manufacturing?
REPAIR SERVICE TECHNICIAN
Meyer Manufacturing’s mission is to “Provide Quality Equipment to Progressive Farmers”. Our products are engineered to meet the needs of our customers at competitive prices. The corporation’s highest priority is the fulfillment of customer expectations through top quality products and industry-leading support after the sale. Customer satisfaction is the most important measure of our achievement. Our market leadership depends upon the customer’s success using our product. To that end:
· We will continually improve our products, systems and service while simultaneously containing costs
· We will respond quickly to customer needs by designing and manufacturing products of the highest quality and best value
· We will provide an environment where individuals benefit from education, teamwork, self-improvement and the opportunity for advancement
· We will encourage new ideas and concepts, and will support changes which add value for our customers and the company
· Customers, employees, and suppliers can depend on us to maintain the highest standards of integrity and ethical behavior
Qualifications:
This individual will have proven welding skills, along with an understanding of mechanical, electrical, and hydraulic systems. They will have strong communication skills with the ability to talk to co-workers, dealers, and customers professionally. They will repair and service equipment to the best of their ability. They will be able to properly prepare themselves when going on a service call. Have a willingness to learn about and understand all Meyer products both old and current. They need to be willing to talk to others to understand how to properly repair or service Meyer products that they are not familiar with. Learn about product changes that occur (EC’s). Have the ability to read and understand Owner, Operator and Parts Manuals. Properly fill out service paperwork to document the repair, time involved, parts used, and report back to the supervisor as needed. Be able to properly transfer parts from the parts department. Be willing to go on service calls as needed. (Service calls may be short notice and may have overnight stays on occasion.)
Knowledge, Skills, and Abilities Required:
· Proven welding skills
· Good problem solving and organizational skills
. Good verbal and written communications skills that reflect positively on the company
· The ability to communicate well with co-workers
· Strong attention to detail (Quality)
· A strong commitment to customer satisfaction, and quality repair/service work
· Ability to document transfers between warehouses
· Be willing to do what it takes to get repairs/service work done in a timely manner
· Perform service calls and have overnight stays as needed
· Work off-shift as needed
· Work with R&D on projects as needed
· Fill in Production as needed
· Report scrap of material to supervisor
· Responsible for keeping shop clean and organized
· Provide supervisor feedback on common issues in the field, and possible engineering solutions
· Review product Engineering Changes (EC’s) to keep up to date on changes that are occurring to products
· Ability to run a tractor and operate all Meyer equipment
· Willingness to work on the road and beyond standard working hours as needed
· Clean Driving Record
Environment:
This position will work in a lot of different environments inside and outside, many times working on dirty equipment. Equipment may be inside or outside year-round. Majority of the time will be spent in the repair shop. Dress Attire: Coveralls will be provided by Meyer.
Reporting:
This individual will report to the Customer Service Specialist
Work/Pay Schedule:
· Monday through Thursday 5:00 – 3:30, 5:00 – 1:00 on Friday standard most weeks, additional overtime hours as needed
· Pay Range $24.84 to $28.20, depending on experience and background
Benefits:
Excellent benefits including 2 weeks of paid time off your first year (start accruing on your first day), personal time, 401K retirement plan with 100% employer match up to 6%, annual profit sharing (not guaranteed) with a 12-year average of 8.8%, tuition reimbursement, personal time, health insurance cost sharing, other voluntary Aflac/Beam, and health savings account options also available. We encourage advancement opportunities.
To apply, drop off resume at Meyer Mfg. Corporation at 674 W Cty Rd. Dorchester, WI 54425 or email resume to hr@meyermfg.com
Job Type: Full-time
Pay: $24.84 - $28.20 per hour
Benefits:
- 401(k) 6% Match
- Health insurance
- Health savings account
- Paid time off
Schedule:
- Monday to Friday
Ability to Relocate:
- Dorchester, WI 54425: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $28