What are the responsibilities and job description for the Management Trainee position at MFA Oil Company?
Overview
The primary responsibility of this position is to learn new skills and demonstrate increasing proficiency in preparation for managing a Big O Tire Store. Responsibilities include controlling costs, managing profitability, training and developing the team of employees, maintaining the appearance of the facilities and ensuring proper operational procedures are followed.
Additional responsibilities include handling customer complaint resolution, daily customer interaction, coaching, directing the team, and executing at 100% of the service standard.
MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.
Pay: From $18.00 per hour
Responsibilities
Learn Big O Tire Manager duties and responsibilities while working directly with Territory Managers, Store Managers, and Assistant Managers
Learn to perform all aspects of store operations including but not limited to shop, sales, office, and management
Learn to promote sales through explaining benefits of services and products to customers
Learn to perform vehicle inspections, print vehicle owner’s manual maintenance requirements, and prioritize and promote needed products and services with customers and management
Once trained, perform all necessary sales duties per company policy and procedure including, but not limited to: proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, stocking merchandise
Aid in staffing the store with adequate personnel, implement training programs, and execute all company programs, policies, and procedures
Recommend the employment, discipline, wage adjustments, and termination of store personnel and conduct performance evaluations of all employees within the store
Learn to coordinate all aspects of store operations including but not limited to sales, office, and shop management
Provide guidance to staff in the resolution of difficult questions or customer concerns
With training manager, conduct weekly store meetings to review safety issues, store policies, procedures, and product information changes as required
Help set goals and strategies to ensure the successful accomplishment of budgeted sales goals, gross profit percentages, expense control, and payroll objectives
Review and analyze profit and loss statements, balance sheets, and payroll projections, as well as company P-card reconciliations
Monitor employee productivity in accordance with established policy
Ensure maintenance of all accounts receivable and the collection of past due accounts when necessary
Learn to ensure proper documentation, filing, and payments of accounts payable for proper tracking and maximum discounts
Ensure prompt and consistent opening and closing of location based on store hours of operation
Oversee daily cash handling to ensure opening and closing drawers balance
Coordinate and verify bank deposit daily
Maintain and safeguard company facilities and assets, including receiving in the system all assets and orders on the same day they are delivered
Consistently conduct work order reviews for accuracy
Maintain accurate inventories through daily spot checks, bi-weekly re-order, and a complete physical inventory at the end of the month, reporting any overage or shortage
Complete any necessary reports or provide information to company personnel as directed in a timely manner
Process all adjustments
Verify all employee purchases, refunds, and customer satisfaction expenditures
Recommend and implement merchandising, advertising, and promotions to effectively market product
Maintain internal and external store appearance to comply with Big O Tires standards
Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations
Adhere to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operations
Ensure proper work schedule is followed and adhere to proper clocking procedures to accurately reflect hours worked
Maintain timely and professional communication with management, employees, vendors and customers.
Keep supervisor informed of any maintenance problems and/or any issues that need attention
Properly train new employees and develop the skills of the team
Clean facilities, tools and equipment and stock shelves
Complete all required training in a timely manner
Other duties as assigned
Job Requirements
Legal authorization to work in the United States of America
18 years of age or older
Valid driver’s license for travel between training locations
Reliable transportation to work
Availability to work holidays, weekends, and after regular business hours as needed
Ability to learn new concepts and use technical materials
Ability to consistently operate a computer and other office productivity machinery
Ability to exchange accurate information with customers
Preparedness to travel overnight up to five days per year
Willingness to work with hazardous materials
Ability to consistently work in outdoor weather conditions
Capability to safely operate automatic and manual transmission vehicles
Willingness to comply with Personal Protection Equipment (PPE) regulations
Vision, hearing, speech, and the ability to detect odors is essential
Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check
Preferred Skills
High school diploma or GED equivalent
Three years or more of experience in the retail or sales industries
One year or more as a member of the Big O Tires team
Readiness to work both independently and in a team environment
Capability to work at a fast pace
Ability to effectively lead and motivate a team
Strong verbal communication skills
Sales abilities
Enthusiastic personality
Stamina
Ability to prioritize and plan work activities using time efficiently
Management of multiple tasks and projects
Ability to perform detail work with accuracy
Salary : $18